Comments, Rating, Customer Reviews, and Seeing is Believing

January 27, 2012 — bdfarno

With virtually any product just a click away these days it is very easy to purchase anything you could want or need within a few minutes of turning on your computer, tablet, phone, or even gaming system. With this online shopping, the power of the consumer has greatly been perpetuated.  If someone is not happy with a product they will write a review or leave a comment, heck they may even write a blog about it.

This is where outstanding product quality, customer support, and standing behind what you sell is able to stand out.   Here at EXAIR we will not only have a real person answer the phone when you call, but if you have any questions you will talk to an actual Application Engineer, not a sales person.  This is why we don’t just slap something in your hand and move on to the next customer.  We will ask questions and help to work through your application to figure out what is going to have the best fit.  If we don’t feel that we have a viable solution then we’ll tell you exactly that.  We may even refer you to a company that we have heard can help.

Then after we figure out what will fit we’ll let you get the product in-house for 30 days and “Put it through the wringer”.  If the product doesn’t work to your liking all you have to do is call back and let us know.  It truly is that simple.

What better way to find out first hand as to whether the quality or the ability of a product is going to suit your needs?

Brian Farno
Application Engineer
BrianFarno@EXAIR.com
@EXAIR_BF

Posted in Uncategorized, Customer Service. Tags: , , , , , , , , , , , . Leave a Comment »

The State of Manufacturing

January 26, 2012 — leeevansexair

 

Most of my reading about current events is done online.  Today, however, I had the opportunity to read the paper as I was waiting for an appointment.  I found my way to the business section and was please to find a number of good articles addressing US manufacturing.

These articles were in response to Tuesday night’s State of the Union Address by President Obama, during which he discussed improving employment possibilities through creating more manufacturing jobs.  Regardless of the private sector in which your company operates, a national call for an increase in domestic manufacturing is, and should be, a topic of much regard.

I found these articles to be of particular interest considering EXAIR’s position as a manufacturer in the marketplace.  I’ve included links to the three articles on the front page of the business section below.

What Industry Needs

Manufacturing Creates Value for Employees and Communities

Manufacturing Must Be a National Priority

If you have a moment to read through them, please do.  And please share your thoughts.

Lee Evans
Application Engineer
leeevans@exair.com
@EXAIR_LE

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Resolutions

January 25, 2012 — rrbowman

For the past few weeks, the locker room at the gym has been pretty full. No matter; it’ll thin out soon…this happens every year, when people flock in droves to fitness centers, seeking to capitalize on that fresh commitment to make this the year that they realize their fitness goals. Some will stick with it, though, and I sincerely hope they find the payoff they’re looking for…mainly, because I’m one of them.

Just as the new year provides an opportunity for us to examine and evaluate our current personal situations – physical, financial, relational, just to name a few of the “usual suspects” – it’s also a popular time for organizations to take stock as well. I don’t think it’s a coincidence that the President of the United States traditionally delivers the State of the Union address soon after the beginning of the year, nor do I find it curious that the lead article on www.sustainableplant.com yesterday was “Ten Areas to Examine on an Annual Energy Audit.”

I assume this won’t come as a surprise, but “Air System” made the list. This point is of particularly keen interest to us at EXAIR, since many of our products are used to specifically address the issue of compressed air optimization. This is normally the place where I’d go through the Six Steps to Optimization, but our Brian Farno did such a good job with this a few weeks ago, so I’ll go deeper “into the vault” with this gem of a video, and let Professor Penurious tackle the subject, as only he can. As an added bonus, I hope this also serves as a reminder for the sports fans and Seasonal Affective Disorder sufferers among us (I plead guilty on both counts) that the basketball Madness in March is just over six weeks away…

Russ Bowman
Application Engineer
EXAIR Corporation
(513)671-3322 local
(800)923-9247 toll free
(513)671-3363 fax
Web: www.exair.com
Blog: http://blog.exair.com/
Twitter: twitter.com/exair_rb
Facebook: http://www.facebook.com/exair

Posted in Compressed Air, Compressed Air Optimization, Uncategorized. Tags: , , , , , , , , , . Leave a Comment »

There’s no such thing as too large a compressed air line

January 23, 2012 — japanfalone

Whenever I am troubleshooting an application that is experiencing a pressure drop, the first thing I look for is the air line and fitting sizes. In one such application we reviewed the customer’s piping. The drop line size were within specs from the size and fitting charts but they were still experiencing a pressure drop at the application. The obvious conclusion would have been that they did not have enough compressed air to begin with. This did not bear out because their compressor was more than adequate.

Come to find out, the size of pipe they were using for the main header was too small to carry the volume of air the compressor could produce and needed throughout the shop. Their thinking was that the smaller pipe would reduce air consumption. In the end it does not work out that way. With the smaller pipe there is more resistance to flow which has to be overcome by increasing pressure at the compressor which is what they eventually did. Problem is, high pressure air is more expensive to produce and deliver than low pressure air. For a system operating at around 100 PSIG, a rule of thumb is that every 2 PSIG increase in operating pressure requires an additional 1% in operating energy costs.

The moral of the story is there’s no such thing as too large a compressed air line. To control consumption, focus should be centered on the point of use by using engineered nozzles designed to more efficiently use compressed air.

If you would like assistance with your application, give us a call at 1-800-903-9247

Joe Panfalone

Application Engineer

Phone (513) 671-3322

Fax (513) 671-3363

Web: www.exair.com

Twitter: www.twitter.com/exair_jp

Facebook: http://www.facebook.com/exair

Posted in Compressed Air Optimization, Uncategorized. Tags: , , . Leave a Comment »
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