With virtually any product just a click away these days it is very easy to purchase anything you could want or need within a few minutes of turning on your computer, tablet, phone, or even gaming system. With this online shopping, the power of the consumer has greatly been perpetuated. If someone is not happy with a product they will write a review or leave a comment, heck they may even write a blog about it.
This is where outstanding product quality, customer support, and standing behind what you sell is able to stand out. Here at EXAIR we will not only have a real person answer the phone when you call, but if you have any questions you will talk to an actual Application Engineer, not a sales person. This is why we don’t just slap something in your hand and move on to the next customer. We will ask questions and help to work through your application to figure out what is going to have the best fit. If we don’t feel that we have a viable solution then we’ll tell you exactly that. We may even refer you to a company that we have heard can help.
Then after we figure out what will fit we’ll let you get the product in-house for 30 days and “Put it through the wringer”. If the product doesn’t work to your liking all you have to do is call back and let us know. It truly is that simple.
What better way to find out first hand as to whether the quality or the ability of a product is going to suit your needs?