This blog entry is a bit of a follow-up to my entry from last week concerning web site features. With the advent of live chat and embedded videos one might thing that the Frequently Asked Questions page may have gone the way of the rotary dial phone or the fax machine (almost).
The Frequently Asked Questions page can show a lot about a company and about their products that perhaps you were afraid to ask on one of these newer communication forums. Have you ever thought, “I’d like to ask a question, but it is probably a dumb one!”. You can click on the FAQ page and look through the various topics to see if someone else has already asked your question. If you don’t see it, you can click on an e-mail and send your question. We are happy to answer your questions and contrary to popular thought, there are no dumb ones.
As Application Engineers it is our job to answer questions of all sorts about products and applications from, “What material is it made of?” to “How much cooling power can I generate with model 3240 with 80 PSIG and 60% cold fraction?” Your question can be anywhere in between and we will do our best to give you a complete and honest answer.
So, I invite you to look round in our FAQ page and ask away.