When a customer says the words “Great”, I like to share.
A customer of EXAIR purchased an SR2010SS Atomizing Nozzle for a new project. He requested the Siphon Feed design so that he did not require a liquid pump (reducing the price of the project). He attached it to a robot arm to spray water for activating a chemical on a substrate. With the No Drip Option, he could start/stop the spray with a solenoid valve without getting drips of water into unwanted areas.
In robotics, there is much programing to make sure that the arm moves accurately throughout the space. In this application, the degrees of freedom were tight; so, our customer created a solid mount to attach the Atomizing Spray Nozzle onto the robot arm. After all the components were assembled for the project, they began preliminary runs.
With a deadline looming around an end-user visitation, they started to run parts through their system. They noticed that the solution required more water to activate. They contacted EXAIR quickly for help. I mentioned that if they required more water, they can change the Air and Liquid Cap to a larger size. The first question that my customer asked was if we had them in stock. The second question was if changing the air and liquid cap would require removing the Atomizing Nozzle.
The first question was simple. We stock over 10,000 items for same day delivery. If the order comes in to us before 3 p.m. EST, we can ship same day. For this customer we were able to overnight the parts. The second question was answered with a video. Being that he mounted the body to the robotic arm, the liquid and air cap could be removed easily with wrenches. In our design of the atomizing nozzles, we can interchange up to 4 different sizes with a quick change to the liquid and air cap onto the same body. Our customer was quite happy about that. With little time to program the exact location of the movements, he did not want to remove the Atomizing Nozzle from the arm. We shipped him the 3 other sizes next day, and he was able to find the correct size to use before the visitation of his customer.
If you would like to know more about how our products and services can help you in a pinch, you can contact an Application Engineer at EXAIR at 1-800-903-9247.