When you call, fax, e-mail, IM or “tweet” a company for technical help, you’d hope that the exchange goes somewhat better than this…
In an earlier blog entry, I stated that “leaders are “first”, “largest”, “best” or “only”. Followers imitate leaders, most often poorly.”
How do we make sure that you get the help that you need, when you need it? The answer is quite simple.
EXAIR is the best in the world at what we do.
EXAIR provides help in the widest variety of ways, and in many cases were first to do so.
- First to have a web site
- First to offer PDF files, CAD drawings, 3-D models and PowerPoint presentations
- First to offer e-mail support
- First to offer “Live Help” support
- First to offer Twitter support
EXAIR has the most experienced Application Engineers in the industry, period.
- Most of our Application Engineers have been with EXAIR longer than many companies have been in business.
- We actually have ENGINEERS – not poseurs.
EXAIR offers the broadest and deepest selection of innovative, problem solving products found anywhere.
- Need proof? We are 11-time finalists and 5-time winners of Plant Engineering “Product of the Year” awards.
EXAIR leads the industry in standards compliance
- UL, UL-C, CE, RoHS, REACH – In many cases EXAIR was the first and in some cases is still the ONLY company offering standards-compliant solutions
EXAIR can provide solutions beyond those shown in our catalog (yes, we actually have a real catalog).
- EXAIR designs and manufactures its own products. Need something a little different? We can probably help.
EXAIR products can be delivered quickly, no matter where you are located.
- EXAIR cataloged products are in stock for immediate shipment.
- EXAIR authorized distributors are located worldwide. EXAIR products are helping customers in over 100 countries.
Claims are easy. Proof is hard.
Boom goes the dynamite.