So, Brian Farno wrote a great piece on trust the other day: Why Trust EXAIR? I couldn’t agree more with his narrative of the ways in which trust permeates the culture here, is implied in every transaction (internal and external,) and is CRITICAL to our success…as individuals, and as a company.
I’ve had the pleasure of helping several people just recently by NOT recommending EXAIR products for their application. Now, that may seem counterintuitive, but they were fairly straightforward situations where we know our products just won’t work. For example:
*A conveyance application, unloading bulk material from tractor trailers. The caller needed to move hundreds of pounds per minute. Our Line Vacs have been known to move about 50 pounds per minute in certain circumstances.
*A static problem in an area with volatile vapors. Since our Static Eliminators use high voltage electricity, they can’t be used where ignition of such vapors could occur. Now, they’re shockless to touch, so they’re perfectly safe for use just about anywhere else, just so you know.
*An Air Knife application where their company management is insisting on the use of a blower. Our products are designed for use specifically, and solely, with compressed air. I actually gave them some STELLAR data on the actual costs of operating an engineered Super Air Knife versus a similarly rated blower/fan type device, so I have high hopes of moving this one to the “Win” column. And soon.
These are a few examples where we were able to apply, up front, our knowledge of our products’ capabilities…and limitations. For times when we might not know (yet,) we can find out, right here in the Efficiency Lab. Oftentimes, these are comprehensive tests of existing product, performed in direct comparison to EXAIR Intelligent Compressed Air Products. This is a service we’ll provide you for free, if you want to send in your current product(s) for testing. No cost; no obligation; no wait…we strive to test within a day of receiving your shipment.
Other times, someone wants to know if they can use a particular product in conjunction with another. One such caller was a current user of our Vac-u-Guns, but had a need for a fixed device. They asked about using a Model 6082 1-1/4” Aluminum Line Vac, mounted right where they wanted to suction up debris, depositing it directly into a Vac-u-Gun Filter Bag. I was able to set this up quite easily, and did a little informal test with some coffee grounds, paper clips, and a few coins…it performed superbly with all of these, so they placed the order. I then found out that they were blowing the debris off their part with an EXAIR Model 1100-9318 ¼” NPT Super Air Nozzle w/Stay Set Hose & Mag Base – so this made the application a total EXAIR solution!
We perform testing of this nature all the time, because we don’t want to tell you something if we don’t know it to be true. If you have an idea for, or questions about, an EXAIR product, give me a call.
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