EXAIR Won’t Keep You Waiting For Anything

Have you ever sent an email, or left a voice mail message for someone without knowing they were out of the office? It can be pretty frustrating to not hear back from someone, especially if your needs are urgent.

At EXAIR, we make sure this doesn’t happen:

*For starters, we don’t have an automated attendant…if you call EXAIR during normal business hours, you’re going to talk to a real live human being.

*What’s more, that real live human being is going to be one of our Customer Service Representatives, and they can answer any questions you might have about price and availability of any of our Engineered Compressed Air Products.

*If you need detailed technical information, they’ll transfer you to an Application Engineer…and they are always keenly aware of who’s available & who’s not.  You won’t get anyone’s voice mail unless you specifically ask for it, and if one of us is on vacation (and won’t be able to return your call for a number of days,) you’ll know that before you’re transferred to leave that message.

*Not only that, but we’ve got a system in place to monitor each other’s emails.  Which brings me to the success story that inspired this blog:

It’s vacation season, and another of us took off for some well deserved R&R with the family.  According to The System, I get to check those incoming emails while this co-worker is out.  And he (like the rest of us) gets a LOT of emails.  Some are new requests for application/performance data, and some are continuing conversations of the details of (sometimes) complex applications.  Like the project he was working on with a customer who wanted to use Air Knives to blow off a continuous strip of material exiting a wash/rinse vessel.  After a discussion of the details of the application, they had decided to try (2) Model 110003 3″ Aluminum Super Air Knives, one mounted on either side, to “strip the strip.”  And it worked perfectly.  They just wanted to run the details of this first installation by us before doing the other seven.  Part of my process was to go back through the chain of emails…while this looked pretty straight forward, the devil is indeed in the details, and I hate that guy.  But, try as I might (sorry; I’m an engineer,) I could not find fault, or room to improve, with the setup they designed…it was most pleasantly devil-free.

Compact, efficient and quiet, the EXAIR 3″ Super Air Knife is an ideal blow off solution for a variety of applications.

Anyway, with my agreement that their installation was indeed optimal (it’s exactly what I would have done too, for the record,) they placed an order for the (14) Super Air Knives to outfit the other (7) wash/rinse operations.

If we were keeping score, it would be coworker-2, Russ-14.  But we’re not.  Lest my record suffer when I “break for the Lake” in June.  By then, it’ll be Cabinet Cooler Season, and I almost hate to miss a week of that.  Almost.

Man, I don’t even take long pants with me to the Lake.

If you have questions about compressed air products or applications, we’ve got answers.  Live and in real time, every day.  Call us; let’s talk.

Russ Bowman
Application Engineer
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Glass Filled PEEK Super Air Knife w/ Brass Hardware & PTFE Shim? No Problem!

That’s right folks, we’ve gone and done it again.  When a customer calls for custom product because their environment calls for it or due to dimensional requirements, EXAIR has the ability and flexibility to meet those needs!

This time around it was a customer with specific material requirements due to their environment. I had a customer contact me recently that was using an aluminum Super Air Knife near a high voltage operation and was getting ground interference due to the aluminum air knife.  They asked if it was possible to make them a custom knife out of PEEK plastic.  After some light discussions about the form of the knife and what other materials are safe for their environment we settled on a 30% glass filled PEEK plastic for the knife, brass bolts and pipe plugs, with a PTFE shim installed.   The form factor of the knife would follow the same shape as our PVDF Super Air Knives that are available from stock.   The customer could not use PVDF due to high temperature and potential off-gassing in the process.

The results are shown below.

IMG_6590

EXAIR 6″ Super Air Knife in 30% Glass Filled PEEK Plastic w/ Brass Hardware and PTFE Shim

End View – 6″ Super Air Knife in 30% Glass Filled PEEK Plastic w/ Brass Hardware & PTFE Shim

Whether you are looking for a one off product that is tailor made to your application or want to have a simple feature like hardware material changed in a stock EXAIR product that you are incorporating into thousands of machines, we have the solution for you.

Brian Farno
Application Engineer Manager
BrianFarno@EXAIR.com
@EXAIR_BF

 

 

 

 

Super Sized Is Not A Problem At EXAIR

For many years we as Americans wanted to biggie size, super size, or mega size anything and everything we could.   For myself that mainly meant the fries and drink I used to get at any local fast food joint.   Now that I have hit my mid-30s and all of that has started to catch up to me, I don’t always want the large fry or any fries at all, instead I might try a new salad and trying to eat healthy.  Here at EXAIR, we don’t always associate bigger with better but we do always fill the need when we don’t have something off the shelf.

However, there are still occasions where going super size is necessary and this week, we did just that.   We had a customer ask if we can go bigger on our Super Air Wipes.   We simply asked how big they needed to go and what the reasoning is for it.  Turns out, the reasoning for the larger Super Air Wipe was a newly designed automated cell in a pipe manufacturing facility.   The stock 11″ was too small to fit the 11″ max. diameter piece through to blow off debris so they requested a 12″ Super Air Wipe.   To top off the customization, they were also in need of BP threaded air inlets.

Catalog 30 Stock Air Wipe Sizes

Within a matter of weeks our customer has gone from a product they didn’t know was possible, to shipping out to their site.  This is a one off, custom machined, Super Air Wipe that has a 12″ Throat Diameter.   The only parts on this that are from our standard stock are the bolts, stickers, and the connecting / hinge plates(The clam shell design requires these.).

If you have an application where you don’t think we have exactly what you need or maybe you need to go bigger, or smaller, than what we show in the catalog don’t move on and try to find something else.   Give an Application Engineer a call and we will see how we can tailor our products to your exact needs.

Brian Farno
Application Engineer Manager
BrianFarno@EXAIR.com
@EXAIR_BF

Video Blog: The EXAIR Ultrasonic Leak Detector Works for Vacuum Leaks?

 

A brief video showcasing the EXAIR model 9061, Ultrasonic Leak Detector’s, performance on vacuum leaks.  For more information or questions on what else the ULD can be used for, contact an Application Engineer!

 

Brian Farno
Application Engineer Manager
BrianFarno@EXAIR.com
@EXAIR_BF

Video Blog: EXAIR Swivel Fittings

A brief video showcasing the full EXAIR Swivel fittings offering. Each of the 9 Swivel Fitting models offers a 25° from center line adjustment for a total of 50° full range of adjustment. The Swivel fittings are an ideal accessory for a variety of EXAIR products.  For more product details see our product page.  For any questions or fitment suggestions contact an Application Engineer.

Brian Farno
Application Engineer Manager
BrianFarno@EXAIR.com
@EXAIR_BF

New! In Stock! Sanitary Flange 316 Stainless Steel Line Vacs

Just released, we are now stocking four different pipe sizes of Sanitary Flange 316 Stainless Steel Line Vacs. We are offering these in the following sizes, 1-1/2″, 2″, 2-1/2″, and 3″ Sanitary Flange.   The performance is the same as our Stainless Steel Line Vacs,  but now it is even easier to install in sanitary flanged piping systems.  No need to get adapters or have specialty shops weld flanges on.

Model 161200-316 - 316 Stainless Steel Sanitary Flange Line Vac

Model 161200-316 – 316 Stainless Steel Sanitary Flange Line Vac

The new Line Vacs are available for purchase on their own or in a kit which includes the Line Vac, a mounting bracket for the Line Vac, pressure regulator and filter separator. The only parts you provide are the clamps, gaskets and compressed air supply.

With a wide range of sizes and materials of construction, we've got your solution. Call us.

With a wide range of sizes and materials of construction, we’ve got your solution. Call us.

These are the latest four additions to our already extensive line of in-line pneumatic conveyors.   If we do not offer a stock Line Vac that will fit your needs, we also offer custom Line Vacs to fit virtually any need you may have, just contact us and we will help you determine what will work!

Custom PVDF Line Vac

Custom PVDF Line Vac

Brian Farno
Application Engineer Manager
BrianFarno@EXAIR.com
@EXAIR_BF

Video Blog: How To Rebuild Pressure Regulators

Today’s video blog is a how-to on rebuilding EXAIR pressure regulators.   Regulators can wear out over time and extensive adjustment as well as if they are not used on a clean compressed air supply.  If you have any questions on an EXAIR product, please contact an Application Engineer.

Thanks for watching!

 

 

Brian Farno
Application Engineer Manager
BrianFarno@EXAIR.com
@EXAIR_BF

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