Well, The Professor has done it again. He has managed to once again step outside the lab and find another way to express his love for EXAIR. In case you didn’t see the next billboard number one hit music video, here’s a link. It’s never easy trying to come up with something to blog about after the Professor posts one of his videos so I thought I would just share a simple bit of information.
In 2013, EXAIR will be celebrating 30 years of being in business. We have come a long way from a simple two-sided sales flier to the current 164 FULL page FULL COLOR catalog. We’ve added more and more ways for our customers to reach us. Instead of just a phone number you can call, chat, email, tweet, facebook, visit in person, fax or even use snail mail. Not only do we have all those avenues set in place, we use them on a daily basis. We have also added our mobile site into the mix and even include QR code labels on our parts for easy access to information while in the field. Every month, we release an informal/how to video created by one of the Application Engineers and we blog almost daily. I don’t know of many companies that have as many ways to communicate and get a fast answer as EXAIR. Not only do we help with information as fast as possible, we ship in-stock orders on the same day. That is any catalog item, shipped within the states, as long as we have the order by 3:30 PM EST, it ships. Not many companies can even come close to that.
I’m sure there will be many more blog posts this year about our upcoming anniversary, and I can’t quite express how happy I am that I can be part of this event. It’s not easy to be at the top and be the market leader, but we won’t accept anything less.