With having three young children, puzzles are a very popular item in my house. Whether it is a wooden puzzle where you are matching different color fishes into their corresponding recess on a board, or maybe a classic Rubik’s Cube that I will get half way through solving when one of my daughters wants to help mess it up. (Which I absolutely love to help them do because I watch their face as they turn each side and it is simply a look of pure joy and amazement. No matter the case, the puzzles always get solved and then they are guaranteed to be done again.
Here at EXAIR, I look at nearly every application I come across as a puzzle. Sometimes, we have the exact piece that has a precise place and fit. This could be a Cabinet Cooler System to cool and overheating electrical panel. More often than not, it’s not that easy. We spend a good margin of our time creating a picture in our head of what the customer’s application is and we try to find that missing piece to the puzzle that will complete their needs.
This is one of the great things about the Application Engineering Department here at EXAIR, each one of us has a very diverse professional background and very different life experiences which permits us to cover just about any scenario you can throw at us. If one of us hasn’t experienced it, there is a good chance we have someone outside of our department who has and we will bring them in on the problem solving. It’s not too uncommon for certain applications to even make it into the eyes and ears of the President of EXAIR due to his extensive background with many industries.
The point is, if we can’t figure it out, we know who to ask, if they don’t know, we’re going to try our hardest to get you the right product to fit your needs and exceed your expectations the first time. If not, we honor a 30 day guarantee on stock products and will take the product back so you know that we have exhausted all options. We’ve even been known to call former customers back when we come out with new products that will fit their needs we weren’t able to meet.
If you think you have a hard to solve compressed air application, contact us.