It starts with EXAIR’s Application Engineers, gains momentum with our Customer Service Team and finishes with our high quality products that ship same day. EXAIR’s Application Engineers are the most experienced and accredited in this industry. We are the product experts across all of our 15 product lines. I have been with EXAIR going on 2 years now but have many years of experience in other industries and manufacturing processes prior to being with EXAIR. I have held positions in cost estimating, sales engineering, project engineering, purchasing, program engineering and management/manufacturing positions. I love the challenges that customers bring our way and the satisfaction that comes with providing them solutions to their process and efficiency problems while improving safety in many cases.
To be a successful application engineer at EXAIR you need to be a great communicator and listen intently to every customer. You must have a solid understanding of the customer needs and how EXAIR products can fit into their process. Having experience in injection molding, metal stampings, custom fabricating, metallurgy, castings, welding, assembly and paint lines certainly brings the knowledge to helping a customer choose the right product. The biggest challenge I had is learning all the products and performance values for each product at EXAIR. This is an ongoing process as we also customize products and add new products regularly.
I enjoy talking to each customer as no conversation is the same. We serve just about every industry and support customers around the world. Having a diverse background helps me to understand the many processes that each of our products can assist in cleaning, coating, drying, ventilating, transport, cool, etc… and gives me a great deal of satisfaction when a customer makes the purchase and has a successful experience. I hope to have a conversation with you for your next project and to help identify one of EXAIR’s products. If you have any questions or projects please contact me or any of the many Application Engineers at 800.903.9247 or by visiting us at http://www.EXAIR.com. Any of us will be sure to provide the best experience possible.
Twitter: Twitter: @EXAIR_EK