If you’re reading this, then we must have one thing in common: we’re regular visitors to the EXAIR Blog. I work with these guys, so, odds are, I’ve heard it before I read it (and I want you to know that’s not always a blessing), but I still read them…mainly for the pictures.
The other day, Brian Farno wrote a great piece on how to use our 30 Day Unconditional Guarantee to “prove out” an application before ordering a custom made (and non-returnable) product. Some folks are hesitant to do this, because they feel bad about taking advantage of us – “gaming the system,” I’ve heard it called. Don’t. It’s still better for both of us than sticking you with something that doesn’t give the desired results, and you can’t return.
I helped a customer a while back with a static elimination application – they were interested in a 102” long Super Ion Air Knife…this was an ideal case where a 96” long unit could be used to test performance. This one turned out even better than anyone expected: they actually got the results they were looking for from the 96” Super Ion Air Knife, so we were all pleased.
Another benefit of the Guarantee is, we get to find out where things DON’T work. This can be just about as valuable as knowing where they DO work. I’ve gained many a potential customer’s trust by being up-front with them, and, if I know what DOES work, I’ll be happy to tell you where you might be able to get it. We all will…we want to be your first call for your compressed air application needs. Try us.
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