Even Our Customers Are Sending “Holiday Gifts”

Lately, it certainly has felt like Christmas here at the factory.  Two customers sent in some sample parts  for us to test and provide solutions for their application issues.  Opening the box is like unwrapping a present, what surprise will we find inside?

The first customer currently uses the Line Vac to convey (3) different parts from the floor to a hopper for the assembly process.  (2) of the (3) parts transfer very well, but the third conveys a little too slowly. Having all three parts here at EXAIR allows us to set up testing and determine what the root cause is and recommend a solution that will work equally well for all three parts.

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The second is interested in our vacuum technologies to pick and place some fiber board material products.  Due to the curved surfaces and porous material, getting a good vacuum could be a challenge. By having the sample parts here, we can utilize our Demo Room, and try various E-Vacs with various vacuum cup designs and possibly the Line Vac or Air Amplifiers  to develop a good suction on each item.

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When it isn’t possible to send in samples, we will stand behind the EXAIR Unconditional Guarantee – purchase a stocked catalog item, and you have 30 days to try it your facility, in your process, under your real world conditions.  If after the 30 days you aren’t satisfied, send it back for a full refund – and try something else!

To discuss your application and find out information about sending in material samples to confirm that an EXAIR Intelligent Compressed Air Product can help your process, feel free to contact EXAIR and one of our Application Engineers can help you determine the best solution.

Brian Bergmann
Application Engineer

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