EXAIR Knowledge Base: A great and powerful tool

Knowledge is Power.  At EXAIR, we’re committed to providing our customers with the tools necessary to fix problems and train staff members with a selection of many different types of offerings.  We call this the “Knowledge Base”.  We have them segregated into different criteria to give you that “been there, done that” solutions.  There’s a ton of valuable information, and best of all, it’s all FREE!

Within our Knowledge Base, you’ll find case studies that highlight examples of applications where we’ve helped customers improve their processes, save money by reducing compressed air consumption, and improve worker safety. There’s a list of FAQs categorized by product line, a library of calculators to help estimate the savings you’ll experience, and a list of application examples.

In addition, we also have a library of previously recorded webinars that are free to view at your convenience.  We cover topics like inefficient vs. engineered nozzles, static generation, and finding and fixing leaks, to name a few.  In addition, we have videos that include product functions, informal videos, and tips and tricks for using our products.  We also include Application Assistance and an Efficiency Lab which will allow recommendations and performance comparisons. 

Don’t let these free resources go to waste.  You will have to sign in to EXAIR’s website, which is easy to do.  To find this wealth of information, just click on “Resources” in the top banner (as shown in the photo below).  It is a “one-stop” spot that gives available solutions with our Intelligent Compressed Air® Products.  

If you have pneumatic issues with blow-offs, cooling, cleaning, conveying, coating, or needing to conserve compressed air, we may have already solved this for you.  Don’t feel like we’re leaving you to figure everything out on your own. In addition to all the resources available to you within the Knowledge Base, EXAIR has a team of highly-trained Application Engineers with experience in a wide variety of industries and processes. There’s a good chance one of us has dealt with a similar application, and we’ll be happy to help point you in the right direction.

John Ball
International Application Engineer
Email: johnball@exair.com
Twitter: @EXAIR_jb

Photo: Question mark pile by qimonoPixabay license. 

EXAIR Around the World

I would like to share a conversation with a company that I visited in Singapore.  They manufactured natural rubber material, and they were having issues with material sticking inside the oven.  In our conversation, they would have to stop the process in order to clean the area near the chopping blades where the rubber material would collect.  The system would have to be shut down for the entire day to clean the oven which lost profit and production yields.

I was familiar with this company because they are global.  I remembered that I helped their American counterpart with the exact same application.  I was able to make a quick recommendation for the same product; two model 110260SSPKI Stainless Steel Super Air Knives.  They purchased and installed the Super Air Knives to generate an air curtain to keep the rubber material from sticking to the wall and forcing it into the grinder below.  This helped them to save a lot of money for unscheduled shutdowns.  If the U.S.A. company was able to share this information, it would have been a great cost savings for the corporation as a whole.

Since the establishment of EXAIR in 1983, customer satisfaction has always been the cornerstone of our business model.   And with that business model, our business continues to grow each year.  Now EXAIR is recognized as a brand of excellence.  We shaped this culture by having great customer service and high-quality products that are safe, effective, and very efficient.  With thousands of products in stock, we are able to ship with over a 99.9% on-time delivery.  As a company, EXAIR offers free expert technical advice and share solutions to pneumatic issues through EXAIR Blogs, Videos, application library, and social media.

In today’s market, many companies are global and have plants and facilities throughout the world.  If details like cost savings, safety, increased productivity, problem solving, and energy efficiency would be shared; it would be very beneficial for everyone.  It can help to grow profits, protect employees, improve throughput and save energy which will help to protect the environment.  Since EXAIR is a leader in these areas with compressed air products, we can help you and your affiliates with pneumatic solutions.

EXAIR sells direct in the U.S.A and Canada, and we have over 50 distributors located throughout the rest of the world.  EXAIR has structured our world-wide presence by country in our International Map located on our website.  It is simple to use.  To find a distributor, click on this link, International.  Fill in your Name, Email, and Country.  We also ask if you would like to receive news about EXAIR products in the future.  You can select “Yes” or “No”.  If you would like to obtain information monthly from EXAIR about new products, special notices, or featured products, then click “Yes”.  And, if we do not have a distributor in your area, EXAIR has an International Department that can assist you directly.

Just like the customer above, if the U.S. manufacturer was able to share the information with their sister company in Singapore, it would have saved them a great deal of grief.  To be more effective and efficient as a global company, there should be communication between associates.  If you or your affiliates use compressed air to cool, dry, clean, convey, vacuum, or remove static electricity, EXAIR can improve your process.  And if you have locations outside of U.S. and Canada, we can still help you.  You can contact us directly or visit our International Map.  You may find someone near you that can speak your language and discuss the values that EXAIR represents.  You will be glad you did.

Welcome to EXAIR.
Bienvenido a EXAIR.
Bienvenue chez EXAIR.
Добро пожаловать на EXAIR.
Witamy w EXAIR.
欢迎来到EXAIR。
Willkommen bei EXAIR.
Tervetuloa EXAIR: iin.
EXAIRへようこそ。
Bem-vindo ao EXAIR.
EXAIR에 오신 것을 환영합니다.
مرحبًا بك في EXAIR.

John Ball
Application Engineer

Email: johnball@exair.com
Twitter: @EXAIR_jb

Six Years At EXAIR: What I’ve Learned

Yesterday, I went “over 6” as an Application Engineer at EXAIR Corporation, and I’m still loving every minute of it! I came here with a fair degree of mechanical engineering & technology know-how, but, in reflection, I’ve learned an even fairer degree…some of which I’d like to share with you, dear reader, on the occasion of this ‘work-iversary:’

*Time spent doing something doesn’t always equal “experience.” If you work at something for, say, 20 years, and never learn anything new after your initial training, you don’t really have 20 years’ experience…you have one year of experience, 20 times. Big difference.

*Teamwork is critical to success.  The Patrol Method works.  The value of a “lesson learned” multiplies exponentially when it’s shared with others.  Design Engineers have a universal law of CAD that says “don’t ever draw anything twice.”  Application Engineers “don’t ever test anything twice.”

*Sometimes, there’s one way to find out.  That’s why we devote the resources we do to the Efficiency Lab.  If you want to know more about the performance of your current compressed air products, and how they might compare to one of our quiet, efficient solutions, so do we.

*A picture is worth a thousand words.  We prove this every day, whether it’s a photo (or short video even) of an application, a photo of a product or system for troubleshooting, or a photo of a nameplate or device for product comparison.  I’m old enough to remember doing business before email & digital photos, but I swear I don’t know how we ever got anything done.

*There’s always a ‘better mousetrap’ – and that’s the unofficial motto of EXAIR’s Engineering department.  That’s why we have so many more Atomizing Spray Nozzles than the did six years ago.  And Heavy Duty HEPA Vacs, long Super Air Knives and more product accessories.

*Relationships are vital.  At least a couple of days a week, I spend more time with my co-workers than my wife & kids.  We’re all in this together, and the more we help each other, the better off we are ourselves.

Next week, I’ll be back to blogging about a super cool compressed air product application. If you come up with one in the meantime, I’ll be happy to talk about it with you.  The conversation might just make it into next week’s blog, because one more thing I’ve learned is, when you’ve written 300 or so weekly blogs, “writer’s block” is a very real & present danger!

Russ Bowman
Application Engineer
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