Not a day goes by that we don’t receive a call from a customer that is having trouble identifying an EXAIR part. Due to the robust nature of our Vortex Tubes, they can be installed in applications for several years without any maintenance. When the time comes to expand that line, the labels may have worn off, the unit may be covered in grime or oil, or the personnel that originally ordered the product may no longer be with the company. In any case, one of the Application Engineers here at EXAIR will certainly be able to help!
I recently received an e-mail from a gentlemen in Indonesia who was suffering from that very problem. They had a Model 3240 Vortex Tube installed in a camera cooling application near a boiler. The engineer who designed the project was no longer with the company and they could not determine a Model number or when they had purchased it. They saw the EXAIR sticker, along with our contact information, and reached out for help. Vortex Tube’s come in different sizes, based on the available compressed air supply as well as the level of refrigeration needed. They’re available in (3) different sizes as well as Vortex Tubes for max refrigeration (R style generators) and Vortex Tubes for a maximum cold temperature (C style generators). In order to identify the Model number, you must look on the shoulder of the Vortex Tube generator. On it, there will be a stamp that indicates the generator style that is installed. In this case, the customer stated that there was a “40-R”, indicating to me that he had our Model 3240 Vortex Tube.
Our team of highly trained Application Engineers is here ready to assist you with any needs you may have regarding EXAIR products. With a little bit of investigative work, a quick discussion about the dimensions or a photo; we’re able to identify any of our products. If you’re considering expanding a current line into other parts of your facility, or perhaps adding a new location and need help identifying your EXAIR products; give an Application Engineer a call and we’ll be sure you get the right products on order!