When To Ask An Expert

With the Springtime comes many outdoor activities in our house. Sometimes they are new, such as archery which just came about in our house in the last couple of weeks.  The other item that it is time for is our family garden. While we have not started any plants from seed this year, and the opportunity to get to a garden center to purchase plants may not happen, we still want to be prepared.  To do that, we prepared the same plot we have used in years past and laid down some landscaping fabric to try and kill off any unwanted weeds that have already started to sprout up through the dirt.

The next activity was to get the tiller out and perform a tune-up/maintenance on it. Sure enough, first, pull and the cord on the trusty engine lets go. The cord didn’t merely break, it looked like something from the Three Stooges as I almost fell backward from my pulling momentum and very nearly punched myself in the face. I proceeded to disassemble the pull-cord cage and found myself in unfamiliar territory.

Pull-Cord Assembly aka Punch-self-in-face-maker

Had this been another part of the engine, the carburetor, electrical kill switch, engine internals, or even the final drive to the tines, I would have been okay. Oddly enough, I have never had to replace one of these recoilers or the rope that comes on them. When you go to YouTube and search for a topic like this you will find a rather large amount of ways to perform a task like this.

Rather than doing that, I enlisted the help of a close friend who has worked for a lawn care/landscaping company for over a decade. He maintains every piece of equipment the company owns and uses. Needless to say, he has replaced quite a few pull ropes in his time.  When I called, due to social distancing we couldn’t meet in person, he, of course, asked several questions about the tiller and in the end helped me to make sure I had the correct replacement rope.

We then set off to walk through the process and the entire thing took less than 15 minutes.  When it was said and done the pull-start felt better than it had ever since I owned the piece of equipment and after sitting since last year still started on the second pull. Thank God for ethanol-free fuel that is still available at certain locations.

All repaired and ready to till!

The point of this story is, what is received and viewed as a simple task for one can be a monumental task for someone else. While my mechanical aptitude was sufficient, I lacked the training and understanding as to why you would perform this process in a given order. My friend, the expert, did not lack that at this point in time. This process was something that was second nature to him.

This is very similar to point-of-use compressed air applications and the EXAIR team. Our team has experience from a multitude of industries and we all focus on utilizing compressed air efficiently and effectively. If we don’t know the process (which is rare) we are willing to learn and ask questions until we understand enough about your application that we can make an educated recommendation for an optimal EXAIR product. We are all here to help each other and to help our customers achieve their goals, so contact us when you need an expert.

Brian Farno
Application Engineer

Happy Veterans Day

To the Army, Navy, Air Force, Marine and Coast Guard veterans and current personnel:

Thank you to all of you who have served in our armed forces to keep our freedom intact. You have our respect and support.


The reason we celebrate Veterans Day on November 11 is because this is the anniversary of the signing of the armistice, which ended the World War I hostilities between the Allied nations and Germany in 1918. In 1938, a Congressional Act was signed into place to recognize Armistice Day,  a day to be dedicated to the cause of world peace. It was changed to Veteran’s Day in 1954. This is a day we should celebrate all the current soldiers and civilians who served in the forces at anytime, during peace or war.

From everyone at EXAIR – Thank you.


Image courtesy of U.S. Army Materiel Command. Creative Commons license. 

Pay It Forward

I grew up in a smaller city that was based around a Steel Mill.  The mill combined with several other industrial businesses made up for the majority of jobs within the city limits.   My parents still live in the same house that I grew up in.  When I grew up there the neighborhood was mostly middle class if not upper middle class.  We never had much crime in our neighborhood or anything to truly worry about but somehow we would randomly have people land on our porch at odd hours of the night that would need a ride or their car would be broken down, we even had an Alzheimer’s patient one time.  No matter the case they were always someone who we had never met and were always in need of help.  (I think it’s because we would always leave our porch light on.  I guess it was some sort of beacon.)  No matter what time it was, my dad would always answer the door and if they needed something he wouldn’t hesitate to help.  This would range anywhere from giving them a ride to the gas station, fixing their car, or even a pair of socks, cup of coffee, and entertain them till their family was able to get there.

This kind of responsibility to look out for people around you didn’t just stop at home,  we could be driving down the road and he’d stop for someone who needed help too.   Never any hitch hikers though.  This attitude towards helping others and making sure that you have shown there is nothing due in return was something he instilled in all three of his children.   Once I got old enough to drive I would see someone broken down and so I would stop; and if I could help, I would.   By this point in time the neighborhood we were in was slowly decreasing and we started noticing more crime in the area.  This somehow didn’t change my old man’s mind set.  Still if there’s a knock at the door he’ll see who it is and go out and help if he can.  The funny thing is it just happened this year when we were having a family dinner.  So what did my dad do?  He got his coat and took the stranger to get a part they needed. 

Fast forward to now, almost 13 years later, I was in my driveway plowing snow just last year and noticed a car broken down in the street with a local police officer behind him.   I watched for a second and realized the car was broken down and could clearly tell the man driving had no idea where he was or what to do.  The driver of the car said he thinks he just needs a jump but the officer could not help due to policy and so he was waiting for a tow truck.  I told him I’ll grab my jumper pack from the garage and be right back.   After looking under the hood and unhooking a few unneeded accessories from his battery I hooked up my jumper pack and got the car started.   I told him that I thought it was a combination or a bad alternator and some stereo equipment that had been hooked up wrong.  I simply told him the jump should get him to the closest shop and how to get there.  When I closed the hood he asked how much he owed me.   I simply told him nothing at all just make sure he takes it straight to a shop so they can fix the problem.   The man couldn’t believe I would stop what I was doing in the middle of nasty winter day, help someone who was a complete stranger, and ask for nothing in return.  I simply shook his hand and said good luck.  I hope that further down the road he remembers that and does something kind for someone he doesn’t know when they are in need.

My wife can’t believe it when I want to stop and help someone or get out and drag something out of the road so someone else doesn’t get hurt.  She always says something like they could mug you or they will be fine someone probably already called.  While more and more I find myself too busy to stop because I am in a rush to get to work I still try to find a way to help someone in need.  Even if it’s just holding a door open for someone who is in a hurry.

All I can say is I hope this inspires you to “Pay It Forward”.  I know there are still good people in this world and plenty of them.   So the next time you see someone you don’t know in need of help.  Even if it may inconvenience you a bit, think of their day and how much better a small act of kindness can turn it around.

Brian Farno
Application Engineer
Twitter: @EXAIR_BF