They say a little knowledge is a dangerous thing, but it’s not one half so bad as a lot of ignorance.
Oftentimes we get calls from potential customers, curious to know how a particular product might perform in their application. Some of these are fairly straightforward, and they’re simply looking for collaboration that they’re on the right track. And that’s great – it gives us a prime opportunity to head off a frustrating “looked good on paper” situation.
Others can be tricky…maybe it’s something we’ve not encountered before. In those cases, we have an Efficiency Lab, filled with test equipment, where we have tested all of our products for a variety of parameters:
-Flow rate & force applied for our blow off products
-Temperature drops for our Vortex Tube cooling products
-Suction/discharge head for our Line Vac Air Operated Conveyors
-Vacuum levels for our E-Vac Vacuum Generators
If you want to find out for yourself, in your facility, with your product, then you can take advantage of our 30 Day Unconditional Guarantee, which is offered on any catalog product. If it doesn’t work out, we’ll arrange return for full credit. And then we’ll both know.
If you would rather send your products to EXAIR, the Efficiency Lab service is one we provide which tests your current products up against ours in order to determine the better, more efficient, safer or quieter solution. We encourage customers to send in their current products for this Efficiency Lab evaluation and report so we can show you what you stand to gain when implementing EXAIR products into your processes.
Knowledge rests not upon truth alone, but upon error also.
If it’s an application where we know compressed air, and/or our product(s) won’t provide a viable solution, we’re always up front about that, and, if we know what WILL work, we’re happy to provide referrals. We won’t sell a product that we know won’t work for an application…the first time is a mistake; after that, it’s a choice.
Customers are also looking for technical data, Installation & Operation Instructions, CAD files, or details on similar applications. We’re happy to provide any and all of this as well. For the do-it-yourselfers, we also have all of this in our Knowledge Base (one-time registration required.) We’re always adding to it, too…feel free to come back often to look for new write-ups in the Application Database and Case Study Library.
If you want assistance, or just have a few questions about a compressed air application, we want to help in any way that we can. The answer is likely just a phone call, or a few mouse clicks, away.