When you make a purchase, you want to have confidence that the solution that you’ve spent money on is going to work. With many of the applications that we discuss with customers, the solutions are tried and tested. If your electrical panel is getting too hot, then an EXAIR Cabinet Cooler is exactly what you need. If there’s static on your assembly line, a Gen4 Static Elimination product is the way to go. And if you need to blow off excess water from an extruded pipe, a Super Air Wipe is the perfect fix.
There are plenty of situations where the solution isn’t clear-cut. We believe our products can make a difference, but with so many variables, it’s impossible to just plug everything into a formula and predict the exact outcome. The only way to know for sure is to test. That’s where EXAIR’s 30-day unconditional guarantee comes into play. Every one of our cataloged products is covered by this guarantee. Once you buy one of these items, you have a month to really test it out; change the angle, tweak the operating pressure, or swap out shims. If you manage to find the right setup to fix your issue, awesome! If not, we’ll gladly take it back and give you a full refund! The only thing you need to cover is the shipping to return it to us.
A great example of where testing is key is our Line Vacs. There are several factors to consider: the bulk density of the material, its size, whether it’s abrasive, the desired conveyance rate, and the distance for conveyance – both vertical and horizontal. By using the data we’ve gathered from our controlled in-house tests, we’re going to be able to give you a solid recommendation on which model will suit you best. However, to truly understand how our Line Vac will perform with your specific material and operational conditions, it needs to be put through its paces at your facility. When you buy from us, you get 30 days to try it out risk-free.
At EXAIR, we want to ensure you are getting the best possible solution. Our 30-day unconditional guarantee is one way that we make that a reality. If you would like to discuss how our products can help with your application, give us a call!
Al Wooffitt
Application Engineer
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