Tag: library

EXAIR FAQs: A Hidden Nugget of Information

Published on by johnball2014Leave a comment

The pneumatic industry is huge. Almost every manufacturing plant around the world uses compressed air in one way or another. EXAIR has manufactured Intelligent Compressed Air Products since 1983, and in that time we have gathered much information. We sorted this data and placed it in our Knowledge Base section for all to see. Now, if you have a compressed air system in your plant, EXAIR probably has information about usage, optimization, and application details where we were able to solve or improve the settings with cost savings, efficiency, and safety. In this blog, I will cover one section of the Knowledge Base categories; FAQs.

FAQ Page

FAQs, or Frequently Asked Questions, is a library of inquiries that our customers have asked in the past. We compiled this collection that end-users, resellers, OEMs and distributors asked; and, we placed them in one area to be found quickly and easily. The FAQ library is located under Knowledge Base (reference photo above). We separated the FAQs by product groups to find more information like maximum temperatures, pressures, viscosities, etc. This in-depth assortment of information can help to swiftly answer some obscure questions that may be important for your application.

RDV How It Works

As an example, I recently received a call from a customer requesting information about the Reversible Drum Vac. This product is a two-way pump that uses compressed air to transfer liquid in and out of steel drums. They do not have any motors to wear or electricity to work; so, they are very reliably and long-lasting. This pneumatic pump works wonderful for transferring coolants. But this customer wanted to know if it can transfer hydraulic fluids; and if so, how fast. I was able to direct them to our FAQ library. We found that it can pump 10 gallons/minute or 38 liters/minute of hydraulic fluid. They also noticed that the Reversible Drum Vac can pump even more viscous fluids, like 15W40 motor oil. It opened their eyes on the capabilities of the Reversible Drum Vac for other applications in their facility.

Of course, Application Engineers at EXAIR are always available to answer questions about our products or about your applications. But if EXAIR is closed and you want to buy right away, the FAQ section could be a great place to find that “nugget” for a quick answer.

John Ball
Application Engineer
Email: johnball@exair.com
Twitter: @EXAIR_jb

Photo: FAQ Magnifying Glass by loufre. Pixabay License – Free for commercial use

EXAIR’s Case Study Library

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Did you know that you can find 35+ published Case Studies regarding many of the EXAIR products and how customers were able to save on compressed air and increase safety simply by installing and using one of our Intelligent Compressed Air Products?  Case studies provide real world results and highlight any dollar savings, production increases, quality improvements, safety improvements, and/or problems solved. The Case Studies are a valuable tool which can help determine success within your plant or aid in convincing a manager to implement an air savings project. With registration, they can be found under the Knowledge Base tab on the main page of the website, or simply click here.

Once on the Case Study page, you can search and sort by Product type or Application. Reading through the Case Studies of the type of product(s) of interest can provide valuable information on the compressed air savings and safety improvements that others have achieved, and that you might be able to realize as well.

Capture

The Case Studies involve measurable data from actual processes and offer learnings that can relate to applications and processes that are similar to those in your facility.

  • Each Case Study begins with the Application Goal – what was it that was to be achieved by the installation and use of the EXAIR product.
  • Then, we review the Before EXAIR condition –  what was the problem, and what was being used initially.
  • Next, we show the After EXAIR process – this details the EXAIR product(s) that were implemented, and how it was able to improve the process.
  • Finally, the Summary section – this shows the cost savings attained, from less compressed air usage, faster operation rates, lower quality defects, reduced sound levels, and so forth that have been achieved and documented.

We invite you to read, download, and share the Case Studies, and use them as another tool available to you to learn about EXAIR products and how they can improve your processes.

We are always interested in learning about the compressed air savings and increased safety that have been realized by the use of an EXAIR product, and if you could share that information with us and have it result in a Case Study, we would love to talk to you and discuss how we can work together.

To discuss your application and how an EXAIR Intelligent Compressed Air Product can improve your process, feel free to contact EXAIR, myself, or one of our other Application Engineers. We can help you determine the best solution!

Brian Bergmann
Application Engineer

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Twitter: @EXAIR_BB

As A Matter Of Fact, I DO Know Everything

Published on by Russ BowmanLeave a comment

…I just can’t remember it all at once. This is one of my more tired old jokes; ask anyone who has to (or, as I consider it, “gets to”) spend any amount of time around me at all.  Of course, I’ve found more truth in the words of the grade school librarian who taught my class how to use the Dewey Decimal System:

“You don’t have to know everything.  You just have to know where – and how – to look.”

That was then...
That was then…

Growing up in the 1970’s, the library’s books were the main source of any information we might be looking for, and the Dewey Decimal System was our “search engine.”  In the Digital Age of the 21st Century, though, we’re more likely to look it up on the internet, seeing as you’re reading this on a device that’s capable of doing just that, right now.  And it might even be your phone.

...and this is now...
…and this is now…

EXAIR Application Engineers are pretty proud of not only the amount of knowledge we individually possess, but how much is available to us collectively.  It’s rare for a week to go by that one of us doesn’t end up in the Efficiency Lab, testing a particular product because a question has come up, either from a customer, or internally.  Oftentimes, this data will be available publicly, either in the form of a daily blog, a new entry to our Application Database, or a Case Study.  Sometimes, we even find out something that we can add to our ever-growing list of answers to one of our Frequently Asked Questions.

...and THIS is EXAIR!
…and THIS is EXAIR!

Of course, you can read our blogs anytime (thanks for reading this one, by the way,) and if you’re a registered user, you can have complete access to our Knowledge Base: Applications, Case Studies, etc.  The FAQ’s are accessible to anyone, anytime.

If you’re still not finding what you’re looking for, give us a call.  You never know when your question could lead to a new FAQ answer, Application Database entry, blog, or even a Case Study.  Which, by the way, can net you a nice discount or credit on your order…ask me how.

Russ Bowman
Application Engineer
(513)671-3322 local
(800)923-9247 toll free
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