After Thanksgiving Thoughts

Thanksgiving is the time of the year we travel to join our families and extended families. This year I spent it with my sister on her farm in northern Ohio. My room was on the eastern side so the morning sun woke me up. The view was a panoramic hue of yellow and orange just over the horizon blending into a blue bird sky. I got up, brewed a cup of coffee and went out onto the back porch.

Being a city dweller, the silence was awesome and put me into a pensive mood. My thoughts began to center around the meaning of Thanksgiving. Foremost I was thankful for safely making the trip. I saw the aftermath of an accident that certainly sent the occupants the hospital. I felt for them and their families and thankful that I could be with mine in celebration.

Then I thought of all those out of work and thankful that I had a job, and a good one at that. I am thankful that our owner/founder took the risks and endured the sacrifices to start the company EXAIR and captain it to the success it has been. It is humbling to reap the bounty of the harvest and not having had to endure hardships of starting a new company.

I am thankful I live in a country whose greatness is built on entrepreneurship and hard work. It bothers me when I hear activists disparage our businesses. I can only say ” Don’t complain with your mouth full and don’t bite the hand that feeds you!” Unless you want to go back to being hunter gatherers, my quality of life and yours hinges on the success of our businesses.

So what were you thankful for this year?

Joe Panfalone
Application Engineer

Phone (513) 671-3322
Fax   (513) 671-3363
Web: www.exair.com 
Twitter: www.twitter.com/exair_jp
Facebook: http://www.facebook.com/exair

An Attitude of Gratitude

Beyond the turkey and stuffing, Thanksgiving is certainly a calendar date reminding us to try to be thankful. But shouldn’t we try to practice this as much as possible all the time? An attitude of gratitude is a powerful thing, and not something I have always had or can always keep up. So it is helpful to also have the calendar date as a reminder.

“If a fellow isn’t thankful for what he’s got, he isn’t likely to be thankful for what he’s going to get”.  ~Frank A. Clark

“If you want to turn your life around, try thankfulness.  It will change your life mightily”.  ~Gerald Good

My boys and I spent Monday evening at their Boy Scout pack meeting. This months events were centered around giving thanks to our military. The boys packed up care packages for the troops overseas with gum, snacks and candy. But along with the “goods” they also wrote a letter to the recipients. My seven-year old, who can’t spell every word he can speak asked me for some help to say…”Dear Soldier, Thank you for keeping me safe and letting me have fun while you are fighting hard. I hope you enjoy the candy. Merry Christmas”. He was just giving his gratitude away – and guess what, it made him feel good. Gratitude is one of those things you have to give away to get more.

“Gratitude is a quality similar to electricity: it must be produced and discharged and used up in order to exist at all”.  ~William Faulkner

There is not a more pleasing exercise of the mind than gratitude.  It is accompanied with such an inward satisfaction that the duty is sufficiently rewarded by the performance”.  ~Joseph Addison

EXAIR’s employees would like to thank Roy Sweeney, who began EXAIR in 1983 and has given many folks an opportunity.

We also want to express our gratitude to all of our distributors throughout the world, we know you are working hard for us.

And to you, our customers – thanks for giving us something to do and problems to solve, we appreciate you counting on us.

“We often take for granted the very things that most deserve our gratitude”.  ~Cynthia Ozick

“When eating bamboo sprouts, remember the man who planted them”.  ~Chinese Proverb

Kirk Edwards
Application Engineer
kirkedwards@exair.com

They Don’t Lie, They Market

I find ads and commercials fascinating. Not for the products that they are hawking, but their style of pushing the envelope of truth. For example “De Soto has the largest trunk in the industry.” The fervor in which they make the claim leads you to think it is significantly larger when in fact it is only a cubic inch or less bigger! They are not lying, it’s just marketing.

The latest marketing fad by the food industry is sea salt. You will find potato chips to soups labeled “made with sea salt” as though it were better for you than ordinary salt. The fact is there is no difference between the two except the source they come from. If you are truly concerned by your sodium intake, the next time you are at the grocers, check the labels on the box of regular salt and a box of sea salt. You will find they have the same sodium content.

In EXAIR’s pneumatics industry its sad to say there are some unsavory claims made, mostly from copycat suppliers who really do not have a working knowledge of pneumatic principles. I think from the customer’s standpoint, it is important to deal with a forthright company. When one is trying to solve a production problem, you are vulnerable to the suggestions and guidance of the company that you are working with. You would not do business with the devil, so why would you entertain relations with a knock off company whose only schtick is the price?

I am proud to work for a company that publishes only measured and verifiable sound and air consumption specifications. Our application engineers, like me,  are not commissioned so their focus is on specifying the right product that will solve your problem. If something will not work I will tell you so. I’ll also direct you to where you may find an alternative solution.

All of us are easily accessible by phone 513-671-3322, e-mail techelp@exair.com, or online chat http://www.exair.com 

Joe Panfalone
Application Engineer

Phone (513) 671-3322
Fax   (513) 671-3363
Web: www.exair.com 
Twitter: www.twitter.com/exair_jp
Facebook: http://www.facebook.com/exair

Optimize Compressed Air: Part 6 of 6.

If you didn’t read yesterdays blog you should really take a minute to visit it. It is even more proof that EXAIR is always on the leading edge in our industry. It also speaks about our goal to help you optimize your compressed air system. This is all done through our Six Steps To Optimizing Your Compressed Air System. For those that have followed my blog mini series you will know that this is the final part in our journey to optimization. This blog will give you the last piece of the puzzle.

The final digit in the combination to unlocking compressed air optimization is…

Control the air pressure at the point of use to minimize air consumption.

This is done by simply installing one of our pressure regulators. They are available in multiple pipe sizes and flow capacities. The simple reduction from operating at 100 PSIG to 80 PSIG will reduce your energy use by almost 20%. Not to mention that some of your operations may be able to be reduced even lower which equates to even more savings.

For those that don’t know the movie Young Guns like I do, the group of deputized marshals were also known as the Regulators.  The trailer for Young Guns is below, just for fun.

Not only are all of our pressure regulators standard stock items for us (this means they can ship same day if ordered by 3:00 P.M. Eastern Time), we also have 2D and 3D CAD drawings available through our CAD Library. This allows you to completely layout your compressed air system without ever cutting a pipe.

This is yet another way EXAIR is helping to make your path to compressed air optimization as painless as possible.

As always if you would like to discuss your application or have questions on how we can help you with your compressed air system, feel free to contact us.

Brian Farno
Application Engineer
BrianFarno@EXAIR.com
Twitter: EXAIR_BF

Finally!

OK, two weeks ago I told you that EXAIR had several blog-worthy items coming, but they just weren’t quite ready yet.  Finally, some things are starting to break loose!

Last week we announced that the last remaining major group of EXAIR products are now CE compliant.  This includes products in our Industrial Housekeeping group like the Reversible Drum Vac, Chip Vac, Heavy Duty Dry Vac, Chip Trapper and Vac-u-Gun.  It also includes our entire line of Line Vac air operated conveyors and E-Vac vacuum generators.  Over the next few weeks the CE mark will be added to all of the appropriate sections of our web site for these products.  Once again, EXAIR sets the standard for performance, safety and standards compliance.

Last week we also announced that our PEEK Super Air Nozzles were chosen as Plant Engineering Product of the Year finalists.  You can see more about those products here.  Nobody else in the world has products like these.  Once again, EXAIR sets the standard.  And a big thank you to everyone at Plant Engineering.  This is the twelfth time overall that EXAIR has been chosen as a finalist, and it’s our ninth consecutive year of introducing a new product innovative enough to be recognized as a finalist in this prestigious competition.  I’m not aware of anyone else that has such a strong track record of developing award-winning new products.  Please vote for EXAIR when you receive your copy of Plant Engineering this month.  The winners will be announced early next year.

If you haven’t visited EXAIR.com recently, you might not have seen the newest addition to our web site.  The UPS Carbon Neutral logo is now shown on our home page.  EXAIR supports customers in their quest to reduce compressed air and energy consumption with products designed specifically for those purposes.  We also have a comprehensive sustainability plan that includes conservation and recycling.  And now, all shipments via UPS that are billed to EXAIR are carbon neutral.  The appropriate carbon offsets have been arranged to render all of our shipments carbon neutral.  It’s just one more way that EXAIR backs its commitment to conservation and sustainability with tangible action.  You can read more about the program here.

And that new family of products that I mentioned?  It’s finished and ready to go on January 1, 2011.  Stay tuned.

Industry leading standards compliance.  Check.

Consistent, award-winning innovation.  Check.

Tangible corporate social responsibility.  Check.

Just another year here at EXAIR.

Claims are easy.  Proof is hard.

Bryan Peters
President
bryanpeters@exair.com

Can EXAIR Provide Happiness?

Over the past week I have been running in to much information about happiness.

There is this story about the UK Government planning to publish the measure of their population’s happiness. They feel that measuring the level of happiness of their people could help steer policy. With such a subjective thing as happiness they had better choose the right questions to ask. If it were me, I’d be happier left alone not answering any questions. But for my mother – she would be happier to give her comments. And perhaps some positive feedback can help a great deal of people, we all like some of that from time to time.

Yesterday I ran across an interview with Gretchen Rubin, author of The Happiness Project. In this interview she makes many good and thought-provoking points about happiness, I encourage you all to take the time and listen to it. But a few things resonate with me. One of them is to commit to strengthening relationships and making friends. Our own Joe Panfalone (@EXAIR_JP) is really good at this, he will be talking about removing static electricity from a process one minute and talking about dogs with that customer the next minute. Gretchen Rubin also speaks of noticing our little accomplishments and not getting caught up in an overwhelming goal. She illustrates this by concentrating on be happier and not achieving happiness.

Then there is Leo Auffmann, a character from Ray Bradbury’s Dandelion Wine which I am currently reading. Leo spent his every waking hour fine tuning his happiness machine. His goal, the happiness of the entire world, was what he worked on constantly. He fine tuned this part of the machine, oiled that part, balanced another part etc. all in the name of the greater good. Much to the chagrin of his wife, all his time and effort was spent tinkering with this machine – she was not happy about it at all. In the end his happiness machine burned down, taking a barn along with it. In his sorrow and mourning, Leo recognized his happiness machine had already been built, his machine was his family. Unfortunately, he had neglected them for his fantastic machine. He recognized that he was merely part of the machine, not the inventor or repairman – he was the part missing that was keeping the machine from producing happiness.

Much like the UK, EXAIR does try to measure the happiness of our customers. We ask for a “post chat survey” when a customer uses our online chat service. Many of our e-mail signatures ask for feedback from our customers as well. We have posted some of our “Kudos from Customers” at our Facebook page. Our company president makes sure to broadcast these messages at meetings because yes, we do like to hear it.

EXAIR also takes pride in our ability to treat customers well and strengthen our relationship with them. Customers are the business equivalent of friends, and we need as many as possible. Sometimes I wonder if talking about dogs with a customer is the right thing to be doing at the moment, but in the end it is the right thing. We also realize the importance of being able to help a customer out, even a bit. We may not be able to achieve the customers goal every time, but we can at least get them a step or two closer. A step or two closer should be considered a success, they do after all keep us moving in the right direction.

Of course, we cannot forget a lesson from Leo Auffmann. EXAIR recognizes that you are running around trying to keep your machine running as well as it can. We understand you may be the inventor or repairman. Plus you have to meet additional goals and tasks placed upon you. Remember EXAIR from time to time, we can help you acheive some of those goals: reducing air consumption, saving energy, improving safety, reducing noise levels. These are the little steps necessary to optimize your machine. Take advantage of our Efficiency Lab service, our knowledgable Application Engineers, and our top notch customer service. Let us be a part of your happier machine.

Kirk Edwards
Application Engineer
kirkedwards@exair.com

Is there life after Twitter?

I’ve done a lot to preserve my privacy. My phones are on the do not call list, junk mail does not make it up to the house as I have a garbage pail at the mail post. I give out my email only to those I want to hear from and ban those who resend those senseless jokes that circulate the internet.

I have always embraced technology so I entered the social media fray. To register on Facebook you have to give them all your personal information for all the world to know. No telling what they are doing with this information! Well as far as they know, I am a 90-year-old woman, living at a homeless shelter. Never the less I am getting requests for me to feed their cows! Say what! And what’s up with someone sending me a pink tool shed as a gift. This is craziness! Twitter is a little less intrusive on the personal information but all those tweets come at you at warp speed! How in the world can you read them all! If no-one can read all their tweets, then what’s the purpose of sending out your message?

As with all emerging technologies, the users eventually figure out a way to put it to productive use. When it is all said and done, some new player may even come on board dwarfing Twitter and Facebook.

I learned my lesson a couple of decades ago with the advent of desk top computers. I observed a teenager plugging away at a TRS-80. It dawned on me then that in several years he will be in the job market and competing for my job! I vowed then to stay ahead of the technology curve. Social media is my new challenge.

EXAIR has always been on the leading edge of technology thus they have embraced social networking. Since I am a member of our customer service group, you can find me on twitter EXAIR_JP. I would be glad to tweet with you.

Joe Panfalone
Application Engineer

Phone (513) 671-3322
Fax   (513) 671-3363
Web: www.exair.com 
Twitter: www.twitter.com/exair_jp
Facebook: http://www.facebook.com/exair

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