Month: February 2011

It’s UR Birthday- It’s UR Birthday

Published on by 1 Comment

Last week-end was my birthday and my son threw me a surprise birthday party. I was  deeply humbled with the attendance of family, friends, and coworkers, some of whom traveled a good distance to attend. They say that if a man has his faith, family, and friends he is the richest man in the world. I’m certainly among the wealthy.

EXAIR will have its 28 birthday this year. Throughout its years it has adhered to the  business model of putting the customer first and foremost. That commitment has propelled its growth and success even through the economic hard times. To achieve that though, requires a special mindset among its employees. Most employee motivational plans fail because they are implemented from the top down. At EXAIR the motivation comes from the bottom up. You will not find a division between office and factory employees. In fact you will not find a division between departments. 

Being a member of a winning football team, you suck up the pain and play your position at your best to move the team towards the goal line.  The same applies in the commercial sector. Hyper focusing on serving the customer needs channels everyone’s efforts towards that goal. You suck up the challenges of your job and do what it take to get the customer what he needs and on time.

If you have a cooling, static , blow off, or cleaning application, call one of our application engineers and give us the opportunity to walk the talk for you.

Joe Panfalone
Application Engineer

Phone (513) 671-3322
Fax   (513) 671-3363
Web: www.exair.com 
Twitter: www.twitter.com/exair_jp
Facebook: http://www.facebook.com/exair

Social Media? Who does that?

Published on by Brian FarnoLeave a comment

With all the talk and hype about Twitter, Blogs, Facebook, Linked in, iGoogle widgets, YouTube, and Live Chat who can keep up with all of it?  Judging by the numbers we are the ONLY compressed air products company that does.  All the competitors are trying to keep up with all the trends and they either don’t see a point in it or try to keep up and just fall behind.  Well, not us!  EXAIR is everywhere.  All the Application Engineers, the President of the company, and even Professor Penurious are on Twitter everyday.  We have new content on our Facebook page multiple times weekly, not to mention a new blog almost daily.

On our Facebook page we not only post links to our blogs we also post all of our achievements, pictures from different activities, employee activities, and even those crazy Professor Penurious videos that are funny and kid friendly.  Make sure if you visit our FB page to give us the gift of a click on the Like button. 

Through our Twitter accounts we bring you news stories, blog entries, jokes, links that peak our interest, even T Shirts we may like.  So if you are on Twitter and would like some new followers or have a question we can answer give one of us a follow and you’ll start getting our Tweets. 

Here’s a list of all our Tweeps:

@EXAIR
@EXAIR_KE
@EXAIR_JP
@ProfPenurious
@EXAIR_BF
@EXAIR_RB
@EXAIR_IB
@EXAIR_DP
@EXAIR_NR
@EXAIR_LE (Soon to come)

On iGoogle we give you a nice widget that will give you an up to date stream of our tweets, blogs, applications, and even our YouTube videos.  So while you are browsing your  iGoogle homepage checking all your news feeds and feeding your goldfish you can even keep up to speed on what’s happening here at EXAIR.

 

Then on our YouTube channel we have all of our product videos along with the Professor Penurious videos.  You can see how products like the Chip Trapper work and how easy they are to assemble all the way to how the Professor gets to work. 

So whether you are in the office, on the road at a customer’s, in a coffee shop, or sitting at home, you can reach us.  You can even Tweet us your questions if you would like.  No matter the method you’ll still get a genuine response from one of us directly just like when you call in.  You won’t get a robot answering.

Brian Farno
Application Engineer
BrianFarno@EXAIR.com
@EXAIR_BF

Variety is the Spice of Life

Published on by Kirk EdwardsLeave a comment

A variety of customers equals a variety of tools and information to offer them…

I recognize some of you may be a bit introverted. You prefer a quiet space for concentration. You are most comfortable gathering the facts, thinking about them and then acting. Here is what I prescribe:

  • The Application Assistance Worksheet
  • This tidy little remedy will allow you to enter the facts about your application and generally elicits a quick, non-intrusive e-mail response with our recommended solution to your problem which you may view at your leisure. Thank you for visiting www.EXAIR.com.

It’s OK, I understand why you would be skeptical. It is hard to get over experiences with companies or people who promise an oyster but deliver a grain of sand. In order to get over your skepticism, perhaps this will help:

  • EXAIR’s Efficiency Lab
  • What better way to get over your skepticism than to use a service which gathers facts – your current situation facts and facts about a potential solution. EXAIR will readily accept your current air nozzles, open pipes, home-made air knives, fittings etc. for evaluation. We will test these products for volume of compressed air consumption, noise levels, force and safety on our calibrated equipment so we may then offer an energy-saving solution. We respond with a full report about what we found and what you can gain from choosing our solution. All the data is verified and factual – rest at ease, you will get what you pay for. Thanks for visiting www.EXAIR.com.

Yes, I understand – it is hard to determine the potential of a product simply through a website or catalog or video. You need to experience the solution hands on – first hand. Fortunately I can help:

  • Try out any cataloged product for 30 days to decide if it can provide you a solution. No worries – find out for yourself. Thanks for visiting www.EXAIR.com. 

You should be concerned about the sustainability of resources and energy efficiency. It is natural and responsible to want to deal with companies who are responsible as well. Take this sustainability plan and ease your conscience in the morning:

  • EXAIR’s Sustainability Plan
  • We have all noticed the changes around here. By raising awareness for all of us at EXAIR it has created an interest among our company to be diligent with our resources. Read about our results by clicking the previous link. Thanks for visiting www.EXAIR.com

Kirk Edwards
Application Engineer
kirkedwards@exair.com

Finding The Elusive Answer

Published on by Russ Bowman2 Comments

Some of us can be a little thick-headed.  Most women would say “especially men,” and my wife would say “especially Russ.”  This was a common theme on “The Red Green Show.”  For the uninitiated, Red Green is the fictional alter-ego of Canadian humorist Steve Smith.  From 1991-2006, Red dispensed weekly wisdom concerning our fallibilities – and the use of duct tape – to real men across North America.  I repeat his “Man’s Prayer” often:

It seems that over the past year or so, some small – but rewarding – demands have been placed on my time.  While not one in itself is a significant burden, and they each have their own payoffs to me, a quick glance at my DayTimer shows that I’m doing something away from home every night of the week, except Friday & Saturday…every week.  If that’s not bad enough, every 4-6 weeks, on average, one of these demands requires my Friday and/or Saturday evenings as well.

Now, I don’t know of any other way to say this:  My wife is awful to me.  She holds me accountable to my commitments and responsibilities, and confronts my reckless whims with an ever-present voice of reason.  I know…how irritating, right?  While discussing this perilous overload of my schedule the other night, I said “Well, if you’re so smart, why don’t you tell me what to give up?”  I had her on that one – we’re hardened veterans of this marriage business, and, even though we haven’t perfected it yet, neither of us would dare enter that minefield.  “I’m not going to do that,” she said, before countering with, “What are you hoping I won’t say?”

See what I mean about that ever-present voice of reason?  How irritating, indeed!  That question led me to take a fresh look at the returns on my time investments, and allowed me to evaluate my priorities from a new angle.  And soon, I’m going to have my Wednesday nights back.  Probably to do laundry and vacuum.  (Sorry, baby, I couldn’t resist.)

I’m a little thick-headed.  Probably more than some; possibly more than most.  Maybe I’m not telling anyone anything they don’t already know, but sometimes when an answer isn’t presenting itself, it helps to talk it over with someone.  And sometimes, we just need to hear ourselves say it.  That was the case with a customer’s phone call just this morning – he had an idea, and a plan.  He’d even selected a product from our catalog.  He simply wanted to run it by an Application Engineer for validation, which we were able to provide in short order.

Bottom line is this:  At EXAIR, we’re here to help.  If you’re looking for a solution to a problem*, we’re eager for the opportunity to assist.  If you’ve got an idea, we can help with the plan.  If you’ve got a plan, we can help with the implementation.  Call us and find out!

*I should note that this applies to problems concerning compressed air.  If you have an overburdened schedule or difficulties prioritizing your time, I’m sorry, but I keep my wife’s plate pretty full in this regard.  As such, she’s currently unavailable to assist.

“We’re all in this together, and I’m pulling for you.” – Red Green

Russ Bowman
Application Engineer
EXAIR Corporation
(513)671-3322 local
(800)923-9247 toll free
(513)671-3363 fax
Web: www.exair.com
Blog: http://blog.exair.com/
Twitter: twitter.com/exair_rb
Facebook: http://www.facebook.com/exair