EXAIR Around the World

I would like to share a conversation with a company that I visited in Singapore.  They manufactured natural rubber material, and they were having issues with material sticking inside the oven.  In our conversation, they would have to stop the process in order to clean the area near the chopping blades where the rubber material would collect.  The system would have to be shut down for the entire day to clean the oven which lost profit and production yields.

I was familiar with this company because they are global.  I remembered that I helped their American counterpart with the exact same application.  I was able to make a quick recommendation for the same product; two model 110260SSPKI Stainless Steel Super Air Knives.  They purchased and installed the Super Air Knives to generate an air curtain to keep the rubber material from sticking to the wall and forcing it into the grinder below.  This helped them to save a lot of money for unscheduled shutdowns.  If the U.S.A. company was able to share this information, it would have been a great cost savings for the corporation as a whole.

Since the establishment of EXAIR in 1983, customer satisfaction has always been the cornerstone of our business model.   And with that business model, our business continues to grow each year.  Now EXAIR is recognized as a brand of excellence.  We shaped this culture by having great customer service and high-quality products that are safe, effective, and very efficient.  With thousands of products in stock, we are able to ship with over a 99.9% on-time delivery.  As a company, EXAIR offers free expert technical advice and share solutions to pneumatic issues through EXAIR Blogs, Videos, application library, and social media.

In today’s market, many companies are global and have plants and facilities throughout the world.  If details like cost savings, safety, increased productivity, problem solving, and energy efficiency would be shared; it would be very beneficial for everyone.  It can help to grow profits, protect employees, improve throughput and save energy which will help to protect the environment.  Since EXAIR is a leader in these areas with compressed air products, we can help you and your affiliates with pneumatic solutions.

EXAIR sells direct in the U.S.A and Canada, and we have over 50 distributors located throughout the rest of the world.  EXAIR has structured our world-wide presence by country in our International Map located on our website.  It is simple to use.  To find a distributor, click on this link, International.  Fill in your Name, Email, and Country.  We also ask if you would like to receive news about EXAIR products in the future.  You can select “Yes” or “No”.  If you would like to obtain information monthly from EXAIR about new products, special notices, or featured products, then click “Yes”.  And, if we do not have a distributor in your area, EXAIR has an International Department that can assist you directly.

Just like the customer above, if the U.S. manufacturer was able to share the information with their sister company in Singapore, it would have saved them a great deal of grief.  To be more effective and efficient as a global company, there should be communication between associates.  If you or your affiliates use compressed air to cool, dry, clean, convey, vacuum, or remove static electricity, EXAIR can improve your process.  And if you have locations outside of U.S. and Canada, we can still help you.  You can contact us directly or visit our International Map.  You may find someone near you that can speak your language and discuss the values that EXAIR represents.  You will be glad you did.

Welcome to EXAIR.
Bienvenido a EXAIR.
Bienvenue chez EXAIR.
Добро пожаловать на EXAIR.
Witamy w EXAIR.
欢迎来到EXAIR。
Willkommen bei EXAIR.
Tervetuloa EXAIR: iin.
EXAIRへようこそ。
Bem-vindo ao EXAIR.
EXAIR에 오신 것을 환영합니다.
مرحبًا بك في EXAIR.

John Ball
Application Engineer

Email: johnball@exair.com
Twitter: @EXAIR_jb

Hasta Luego!

mexico-flag

As the users of our products have come to know, we support our product globally.  This means that if an end user (say in the Ukraine) has a technical question, they can contact an EXAIR Application Engineer directly.  And, we also provide support through our strong distribution network.

I’ve blogged before about our efforts to find and keep the best distributors, and I’ll be flying to San Luis Potosi, Mexico on Sunday to keep up with our efforts in that regard.  In addition to our Mexican distributor, Airtec Servicios, I’ll have the pleasure of spending time with our Nicaraguan distributor, Optima Industria, and our Costa Rican distributor, Dansar Industries.

The face-to-face time will help sort application specific questions, such as when it is better to use an Air Amplifier vs. a Vortex Tube; or how the back pressure in an application will affect the performance of a Vortex Tube.

All of our Central American distributors are knowledgeable and familiar with EXAIR product, which leads to in-depth technical discussions.  My favorite!

¡Hasta luego!

Lee Evans
Application Engineer
LeeEvans@EXAIR.com
@EXAIR_LE

Buna ziua. Hallo. Hello.

I had a chance to use my Machinery Handbook again this week when looking up corresponding numbers for the steel we use in our hardware.  Such a cool book!

I was looking these numbers up for our distributor in Germany, who employs a gentlman from Romania,  and after the email conversation ended another conversation began.  But, this time instead of English, our distributor wrote a little Romanian, which I mistook for some type of antiquated Spanish.  We sorted it out with a few laughs, and it felt good to build the rapport.

Recently I’ve started taking Spanish lessons in the hopes of better understanding and communicating with a growing user group of EXAIR products.  In time, perhaps I might even write a blog de Español!

For now, we´re still going strong in our native tongue, analyzing applications and helping integrate EXAIR products into current designs.  If you have an application need, an Application Engineer is here to help.

Lee Evans
Application Engineer
leeevans@exair.com
@EXAIR_LE