Today’s video blog is going to discuss the options and proper way to replace a filter element in an EXAIR Auto Drain Filter Separator. This is done to ensure your compressed air system is still running efficiently and maintains the quality of the compressed air in your system.
In one of my previous blogs I mentioned that I’ve been taking Spanish lessons. I had my first chance, or should I say requirement, to use what I’ve learned late last week.
In the event that a customer needs to contact us outside of normal business hours, we have an option to submit a survey through our Application Engineering queue on EXAIR.com. Early Wednesday morning we had a request come through from Bogota, Columbia requesting information for our Cabinet Coolers. But, the inquiry was lacking an email address to which we should respond, so I needed to call and get the information.
“Buenos días, SG Ingenieria.”
“Hola, que tal?”
“Muy bien, y tu¿”
“Por aca todo bien. Pardon, hables Ingles???¨
“No, lo siente…”
I was stuck – no English! But they needed our products and I needed their information! I managed to make my way through the conversation, reach the engineer who sent in the request, and was able to acquire his email address. The best part is that they needed one of our Cabinet Coolers, and we have a sizing guide in Spanish too – home run!
This was a new success for me, but only because of the language. The entire Application Engineering department does this, and much more, on a daily basis. If you have any application needs, give us a call.
As I write, a giant dragon is trying to eat the Moon. Well, according to an ancient Chinese myth anyway…really, it’s just fairly regular hogging of the Sun’s light by the Earth, commonly known as a Lunar Eclipse – people in Alaska, Hawaii, New Zealand, Australia, and most of Asia are currently seeing this one.
We’re missing this one here in Cincinnati. Turns out, it didn’t start until after the full moon set here this morning. I was lucky enough to witness a spectacular total lunar eclipse, though, on the morning of August 28, 2007. My friend Alan and I had an 8:00am appointment in Louisville, Kentucky that morning, and we had a front-row seat for the entire eclipse, as we drove southwest on Interstate 71 from Cincinnati to Louisville. This video shows, in 24 seconds, what we got to experience for a couple of hours:
Back to the giant dragon: This was just one of the many colorful myths and legends that people who lacked the benefit of modern scientific knowledge would use to accept what they didn’t understand. This served to remind me of the different ways that we see certain competitors represent the performance of their products using intentionally vague and potentially misleading verbiage & methods. For instance:
*One company reports favorable air consumption rates of their nozzles at a test pressure of 100 psig, but, because of the hose & fittings used, their actual pressure at the nozzle is no more than 70 psig. No wonder their published consumption rates look so good…oddly enough, ours use less air at lower pressures too.
*Another air nozzle supplier also publishes favorable air consumption values, but they bury their test pressure of 72 psig in a footnote in the back of their catalog.
The bottom line is, they want you to accept what they don’t want you to understand. EXAIR publishes complete and consistent performance data in our catalog AND our new Blowoff Guide (request your free copy here.) Not only do we stand behind all of our products, we’ll stand them up against anyone else’s:
*If you want a side-by-side comparison, you can see for yourself by getting an EXAIR product in your facility…everything in our catalog is covered by our 30 Day Unconditional Guarantee. We invite you to put it through its paces for up to a month. If it doesn’t outperform what you’re using now, we’ll arrange a return for full credit.
*Or, if you want accurate, quantifiable data but don’t have the test equipment, we can test your existing devices here in our Efficiency Lab. Our Application Engineers will provide a report detailing the performance of your device, and the corresponding performance of one of our engineered product solutions. We can even record it on high definition video for your viewing pleasure.
Do you have questions about the efficiency and productivity of your compressed air devices? Give me a call – I’m eager to help.
Ah it’s that time of the year again. Christmas card signing, addressing, stuffing them into an envelope, lick them closed, put on a stamp, go to the mailbox and mail them. Afterwards the painful paper cuts serve as a lingering reminder of the drudgery of it all. My wife reveled in this but with her passing I am stuck with it.
I mitigated some of the drudgery by using mailing and return address labels along with self sticking stamps. An improvement but still a pain. This year I am going to try a greeting card service. You can make your own personalized card. They will print it, stuff it, and mail it. One feature that I am particularly interested in is that you can create a birthday/anniversary list. When the date comes up they will remind you. No more forgotten birthdays and I don’t have to go to the store to get a card.
We are in the age of electronic automation and EXAIR is on the cutting edge when it comes to virtual communications. Need to contact one of our engineers? Go to our contacts page . Click on the name of the engineer you wish to contact and it will bring up your email program and start one for you. Also if you click on the v-Card you can add that engineer into your address book with just one click.
If you are on the run, you can use your cell phone to access our website which is optimized for cell phones. Need to send a visual to explain your application, take a picture with your phone and send it our application engineers.