Video Blog: EXAIR NEMA Type 4/4X Cabinet Cooler System Side Mount Kits

Here’s a short, informal video, showing how simple it is to install an EXAIR NEMA Type 4 or NEMA Type 4X Cabinet Cooler System using a Side Mount Kit.

Please feel free to contact us anytime with questions – we want to make sure you get the most out of our products!

Russ Bowman
Application Engineer
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Help with Choosing an E-Vac Vacuum Generator

This is a pretty common question when it comes to Vacuum Generator use in pick-and-place application, and although we can’t boil it down to a simple table & formula based on mass (like we can with the Vacuum Cups themselves,) we can usually hone right in on it, if we have enough details of the situation. And, if questions remain, we can always test one to find out…we’ve got an Efficiency Lab.

That’s what I did, first thing this morning. I had the pleasure of speaking with a robotics instructor at a vocational school yesterday…his class was building a robot to enter in a competition, and one of the operations it needs to accomplish is picking up a golf ball and carrying it a certain distance.  This sounded like a great application for a small E-Vac Vacuum Generator, and, considering the potential leakage at the Vacuum Cup face from the dimples on the golf ball, my first instinct was to consider our Model 810002M E-Vac Low Vacuum (Porous Duty) Generator w/Muffler, and a Model 900766 Bellow Style Vacuum Cup, with a 0.73″ diameter face…our smallest, and ideally sized for a golf ball.  They, however, have a VERY limited supply of compressed air, so the difference between the Model 810002M’s compressed air consumption (2.3 SCFM @80psig) and the Model 800001M E-Vac High Vacuum (Non-Porous Duty) Generator w/Muffler (1.5 SCFM @80psig) was worth considering.  Also, we figured that they might be able to use a Model 900804 Check Valve, so the only time they’d need to supply air was to pick it up, and, possibly intermittently to maintain the vacuum.  So, golf ball in hand, off to the Efficiency Lab I went.  I also took our trusty video camera:

As you can see, it locked on to the golf ball instantly, and the Check Valve allowed the Vacuum Cup to hold the ball for over 13 seconds with no air flow to the E-Vac, proving that there isn’t much leakage at all past those dimples.  I suspect we’ll be seeing this robotics class team in the winner’s circle at the competition.

In most cases, the difference between 1.5 SCFM and 2.3 SCFM consumption may go unnoticed when picking a short-duration pick-and place vacuum generator.  The higher usage product’s supply pressure can always be regulated down to reduce compressed air consumption and use only what’s necessary to do the task…we, in fact, recommend that on ANY compressed air application.  In this case, though, it was worth finding out.

If you have a pick-and-place application that you’d like help with in selecting the right system, give me a call.

Russ Bowman
Application Engineer
(513)671-3322 local
(800)923-9247 toll free
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The (Not So) Dreaded Warranty Claim Call, Resolved

A couple of weeks ago, I wrote about warranty claims…one, specifically, that I had recently received (it’s still worth a look even if you remember it well, just for another chance to see the old luggage commercial with the gorilla again.) I also advised my readers to stay tuned, which reminds me of another blast from my past as a kid who watched way too much TV in the early 1970’s…

same_bat-time_same_bat-channel

We did, in fact, receive and evaluate the failed Stay Set Hose. This is a formal process by which our Quality Control team analyzes all the information that I can give them as to the application, installation, and use of the product. They then perform a detailed inspection, evaluation, and test (if needed) of the product in question. I won’t say we never find manufacturing or assembly problems, but our records indicate we’ve never found the same one twice…we’re keenly aware that the first time may be a mistake, but the second time is a choice.

More often than not, we find the problem is due to easily correctable installation, operation, or air supply problems. In this case, when we inspected the bendable element, we could see that it had been subjected to an unsupported, twisting motion, which had fatigued it at the point where it was bent, and sheared it away from its internal connection.  The customer and I had already gone over the common best practices for their use (which included properly supporting the hose while bending…see pictures below,) so they got a replacement Stay Set Hose, and are back in operation.

Hose is being bent with one hand, with no support at the bending point.  DON'T DO THIS.
Hose is being bent with one hand, with no support at the bending point. DON’T DO THIS.
Hose is being held firmly at connection end, providing support for the element's connection inside the fitting.  DO THIS INSTEAD.
Hose is being held firmly at connection end, providing support for the element’s connection inside the fitting. DO THIS INSTEAD.

If you’ve got questions about how EXAIR’s Intelligent Compressed Air Products…and accessories…can make better use of your compressed air, give me a call.

Russ Bowman
Application Engineer
(513)671-3322 local
(800)923-9247 toll free
(513)671-3363 fax
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The (Not So) Dreaded Warranty Claim Call

If you’ve ever worked in customer service or technical support, it’s almost a foregone conclusion that you’ve spoken with someone who isn’t getting what they wanted from your products and/or services. And no matter who you are, you’ve almost certainly spoken with someone you’ve bought something from, because you’re not getting what you wanted from it, right? And we can all (I hope) agree that there are MANY things we’d rather do than make…or receive…those calls.

I had the pleasure of assisting a customer yesterday who wasn’t getting what he wanted from an EXAIR product: in this case, it was one of our Stay Set Hoses. It seems that the bendable element inside had broken, meaning the Stay Set Hose was no longer “staying set.”  Since this unit had only been in service for about a month, I was anxious to know what would cause such a failure on a solid product with such a successful track record.  The caller was up front, early in the conversation, with his understanding that we can’t warranty against everything that a user might do to our products (the fact of the matter is, we do honor a 5 year “Built To Last” warranty against manufacturing defects,) and we shared a quick laugh because we both remembered this luggage commercial:

By this time, it was the best warranty claim conversation ever.

Flexible and durable, EXAIR Stay Set Hoses come in lengths from 6" to 36".
Flexible and durable, EXAIR Stay Set Hoses come in lengths from 6″ to 36″.

This particular Stay Set Hose was one of many in their plant, so we had a good discussion of some common best practices for their use:

*Keep bends as gradual as possible, especially if repositioning is frequent.

*Use two hands to bend the hose, as much as possible, to prevent/limit an excessive amount of leveraged force being applied to the connecting end of the bending element.

*When re-positioning is needed, do not grab onto the point of use device (Air Nozzle, Air Amplifier), but instead, use the spring relief as a grip to bend the blow off device into place.

*Keep in mind they’re PVC…temperature rating is 158°F. They’ll handle a fair amount of heat, but take advantage of their flexibility and bend them well away from any hot surfaces.

Like I said, this hose had only been in service for about a month, so we’re getting it back in the shop for failure analysis. Stay tuned for a future installment, where I’ll tell you how the rest of EXAIR’s warranty evaluation process works.

Russ Bowman
Application Engineer
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