“Advice Is Temporary; Knowledge Is Forever”

I stumbled across this recently, and it’s become one of my new favorite adages. In the context of the writing I found this in, it was meant to call out the difference between telling someone WHAT to do (e.g., giving advice) and telling them HOW or WHY to do it (e.g., imparting knowledge, or possibly, wisdom.) It made me think about how I can do my job as an Application Engineer better.

For example, this time of year, we get a lot of inquiries from folks who need to protect their sensitive electric/electronic devices from heat – both from inside and outside the enclosure. With just a few key pieces of data, we can accurately specify the proper Cabinet Cooler System for their needs. Sometimes, the caller doesn’t understand why we need to know the temperatures inside & outside the enclosure, but a simple explanation – the difference in those two temperatures is directly proportional to the heat being generated inside the enclosure – serves to gain their understanding, and their trust.

It’s also been said that a picture is worth a thousand words. We’re no strangers to this concept either. It’s not uncommon for us to ask for a photo of an application, or to email a photo (or series of photos) to, for instance, show how a Cold Muffler is installed on a Medium Vortex Tube:

Med VT-muffler1 Med VT-muffler2 Med VT-muffler3

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If a picture is worth a thousand words, how many pictures is a video worth?  Regular readers of our blogs are treated, once a month or so, to a Video Blog that highlights a particular product, product line, “how-to,” etc.  You can search for a specific one at blogs.exair.com, or here is a list of links for your convenience:

Proper Supply Plumbing for Compressed Air Products
EXAIR Vac-u-Gun
Digital Flow Meter Software Installation
How To Change a Shim in a Super Air Knife
Silencing Mufflers
How To Rebuild an EXAIR Safety Air Gun
How To Replace an EXAIR Filter Element
Flow Meter Data Logger Installation
EXAIR Vortex Tubes, Some History, Some Products
Digital Flowmeter Installation
How To Reset the Thermostat in a Cabinet Cooler System
Introducing the EXAIR Mobile Website
Line Vac Abrasion Resistance
How to Convert a Super Air Knife to Add Static Elimination
Ultrasonic Leak Detector Explained
Taking Care of Your Ion Air Gun
How to Assemble Mounting Brackets to EXAIR Filters & Regulators
Ionizing Bar Maintenance
Air Knife Plumbing Kits
Electronic Flow Control Time Delay Operation
Receiver Tanks: When to Use One, and How to Set One Up
Care and Feeding Of Your Vortex Tube
How To Use an EXAIR Static Meter
How To Rebuild Your Reversible Drum Vac
Universal Air Knife Mounting System
Vortex Tube Demonstration

Like I said, we’re making a new video every month, and we’re always on the lookout for ideas. If you have any questions about an application or a product, whether it’s “what” “how” or “why,” we’ll be happy to help in any way that we can. Who knows…your question could lead to next month’s video!

Russ Bowman
Application Engineer
EXAIR Corporation
(513)671-3322 local
(800)923-9247 toll free
(513)671-3363 fax
Web: www.exair.com
Blog: https://blog.exair.com/
Twitter: twitter.com/exair_rb
Facebook: http://www.facebook.com/exair

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