Expert Product Support Is Second Nature at EXAIR

The other day, my good friend at our German distributor contacted me with a need for some help on a Digital Flow Meter. His customer made a test rig to put the Digital Flow Meter in-line with their machines on a per-machine basis to check for flow rates and leaks. That’s a great way to use the Flow Meters. But this customer was making some bench tests and were not getting what they felt to be proper flow rate readings and their readings were not consistent between the Digital Flow Meter readout and the data pulled from the USB Data Logger.

Luckily, my colleague and his customer thought to send me some photos of their set-up as well as a data chart output from the Data Logger. These made the job of sleuthing out the problem that much easier. You see, the customer took the time to read the instructions to know about how long to make the test pipe and where to locate the meter along the length of that test pipe. So, they wanted to show me that they had 30 diameters of pipe up stream and 5 diameters of pipe down-stream per the instructions.

When I viewed their photo as you will see below, I saw everything seemed to be laid out well and assembled with good technique. But one thing stood out to me. If the 30 diameters of pipe were up-stream of the meter. That meant the airflow was coming to the meter from the right in the photo. And as you can see, the meter is sitting upright so they can see the numbers on the readout properly.

Gesamt
Digital Flow Meter on Test Pipe

There is only one problem. In that arrangement, the meter display would actually need to be upside down. The root of the problem is that the meter was installed for ease of reading in this test procedure. The customer neglected to note that there is only one direction in which the meter can be installed. There is an arrow on the side of the meter box that indicates the direction of flow.

IMG_5492
Digital Flow Meter Flow Direction Indicator

When you mount the meter counter to that arrow, the readings given by the meter become distorted due to how the meter works. One probe is heated to maintain a set temperature differential and if installed in reverse order, the meter overcompensates in its power applied which then messes up the reading output. The solution to this problem was to simply un-bolt the meter from the pipe and flip it over to have the right orientation. Unfortunately, this is what can happen when the instructions are not consulted in their entirety. But then again, who of us haven’t been guilty of that at some point!

The other problem the end customer was having was a mismatch of readings between their meter and the USB Data Logger. So I reviewed their output flow graph and noticed right away the problem. See the graph below:

Capture
Flow Data Chart

When setting up the USB Data Logger through the software, they neglected to set the 4 mA base line to equal zero flow. So, whatever value was stored in the software ended up making 4 mA set to about 3 m3/minute according to the graph above. The top end of the flow meter’s capacity also has to be entered into the software as the 20 mA value so that the milliamp output truly mimics what the flow meter is seeing.

After a quick discussion with my colleague, he then turned to his customer to have the same discussion with them and all was working fine by the end of the day. The customer could get on to the original task at hand which was to discover leaks and baseline his machines for airflow.

If you ever have any difficulty with an EXAIR product, we have a full staff of Application Engineers who can assist you with these kinds of problems with the equipment. It is truly our goal to make sure that everyone’s experience with our company is top notch.

Neal Raker, International Sales Manager
nealraker@exair.com
EXAIR_NR

Drying A Heat Exchanger In Thailand

heat exchanger 1
Heat exchanger
heat exchanger 2
Heat exchanger

I was contacted by an end user of EXAIR products in Thailand looking for a way to remove water within their process.  The exact need was to blow off heat sink fins of a heat exchanger after leak testing.  To leak test, they would pressurize the heat exchanger and submerge in water, checking for air leaks.  After passing this test, the heat exchanger is transported to a conveyor line to be heated and dried.

Heat Exchanger schematic
Schematic of the heat exchanger drying process

The heat exchanger is rather large and heavy – 1200mm wide x 3000mm long x 500mm tall (approximately 47.25” wide x 118” long x 20” tall) and 300 kg (660 pounds) – and it slowly moves down a conveyor at 5m/min (16.5 ft/min).  When travelling down the conveyor, a need was identified for an efficient blow off to remove the residual water from the heat exchanger fins.

To remedy this need, we (EXAIR and our Thai distributor, OilPure) recommended (3) 48” Super Air Knives, installed along the width of the heat exchanger.  Two of these units are to be mounted on the top to blow the water through the fins of the heat exchanger, and a third is to be mounted on the bottom to remove any residual water left clinging to the fins.  Here’s a schematic of the proposed setup. We ultimately recommended to blow the top Super Air Knives straight down for maximum force air to assist the water through the fins.

heat exchanger solution
To support the knives, (3) 9060 Universal Air Knife Mounting Systems are recommended (per knife)

We added an Electronic Flow Controller to turn off the compressed air  during down time between heat exchangers.  By turning off the compressed air when no blow off is needed, we save compressed air and save cost in the process.

By understanding the need and specifics of the application, we were able to make a confident recommendation for this customer.  If you have a problem in your application and think an EXAIR solution could help, contact an EXAIR Application Engineer.  We’ll be happy to help sort out all the details.

Lee Evans
Application Engineer
LeeEvans@EXAIR.com
@EXAIR_LE

Thinking “Inside” the (Election) Box

With Election Day coming up in November and everyone gearing up for next year’s presidential race, a thought popped into my head about the infamous Florida hanging chads during the Bush-Gore Race years ago. What if the Florida Election Board had installed an EXAIR product to blow the chads away as they were punched through the ballet? True, I do not think it would have resolved all the chads still hanging, but it might have blown enough away that there would have been less questionable votes. Although not really practical – air compressors at each booth?! – and likely not feasible or economical, it still is an interesting idea. Running with it a bit, what could they have used? EXAIR offers many different ways to accomplish blowoff. In this case, two options come to mind: air knife and safety air gun.

A standard air knife (dictated by budget, after all), the length of the ballet, could be installed on one the side of the election booth. As the chads are pushed through, the air would blow underneath to push them into a trough on the other side of the booth. Unobtrusive, easy, no mess.

The second option is the safety air gun. This is a bit more manual and would probably need to have the voters trained in use to insure privacy. The soft grip version is a definite; Florida has more senior citizens than any other state and comfort is a must. In this scenario, the voter would vote, then pick up the ballet and use the air gun to spray the chads off to one of the booth’s back corners were the chads would drop down into a collection chute to the rear underneath. I feel this method would not be quite as successful as the first, for a multitude of reasons – dexterity, blowing the ballet away, potentially messy, voter misconduct, etc.

1210peek-cs
Option 2: Soft Grip Safety Air Gun with Shield

In the years since, states have gotten away from using chad-type ballets. But if you are reading this and your state is still hanging and stuck with chads, you may want to suggest an EXAIR method of helping out in the next election. Just imagine the headline: “Compressed Air Decides Election!”

John Pinchek
Application Engineer
johnpinchek@exair.com
@EXAIR_JP

The Time When The Only Thing Better Than An EXAIR Product…

…was another EXAIR product. And actually, it happened twice, just today:

  • An insulation manufacturer was using an open pipe blow off to push air into a five foot wide “blanket” of their product to uniformly flatten it, and blow stray fibers out and into a vacuum system for recycling. They tried a Super Air Knife, which blew the stray fibers out just fine, but didn’t produce the flatness they desired, even with additional shims installed. They then experimented with a manifold system, using a series of Model 1104 High Force 3/8 NPT Super Air Nozzles, which provided the force required to blow the loose fibers out, and to produce the uniform material thickness. With a sound level of only 82dBA (which you won’t find ANYWHERE ELSE from a device that delivers 1.9 lbs of force,) they’ve also made the area much quieter.
Definitely try a Super Air Knife first, but if the job calls for high force, Super Air Nozzles can be easily fitted into a pipe manifold like this.
Definitely try a Super Air Knife first, but if the job calls for high force, Super Air Nozzles can be easily fitted into a pipe manifold like this.
  • A major producer of adhesive labels and specialty packaging had been using our Line Vacs extensively for scrap trim removal. They tried them on a new application where the trim was very lightweight. I’ve written before about When You Can Use An Air Amplifier, or A Line Vac, or…Either? – and this was again the case. They tried a couple of Adjustable Air Amplifiers: a Model 6044 4″ unit for the larger pieces, and a series of Model 6043 3″ units to gather in the rest, as the product traversed the production line.

Normally, we like to reserve our bragging on EXAIR products to how much better they’ll perform than the competition’s.  Which we do regularly, and we’ve got the data & experience to back it up.  But, with such a diverse product line, there are going to be situations – like these – where more than one product might fit the bill.  If this is the case, give us a call; we’re here to help you get the most out of your compressed air usage – whichever EXAIR product that may be!

Russ Bowman
Application Engineer
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