Tag: in stock

Sanitizing Applications Using Atomizing Spray Nozzles

Published on by Kirk Edwards2 Comments

As our journeys through the COVID-19 pandemic began, EXAIR was deemed an essential business due to our relationships with critical businesses who are also helping to fight the pandemic and keep our lives as normal as possible. Within our customer base, we are proud to include medical, food, pharmaceutical, and nearly every industry listed by the Department of Homeland Security as critical industries.

EXAIR has seen an increase in assisting end-user customers who have in house sanitizing needs and OEMs (original equipment manufacturers) who are producing sanitizing systems or “showers” for their processes and products as demanded by our pandemic circumstances.

Our Atomizing Spray Nozzles, designed to atomize fluids in a wide range of different spray patterns, utilize a small amount of compressed air that mixes with the liquid supply to create a fine mist of atomized liquid. This makes them very effective in applications that utilize expensive paints, oils, or other liquids. Rather than wasting the expensive materials, the nozzle can be set to precisely dispense only what is necessary to achieve a successful application. They are made from type 303 stainless steel.

No Drip Atomizing Nozzle

Atomizing spray nozzles have been critical for customer’s decontamination and sanitizing needs. Most recently we learned they are being used to build an N95 mask sanitizing systems, when the customer needed to replenish their rapidly dwindling supply of atomizing spray nozzles. Don’t forget, we have them in STOCK and ready to ship!

Internal Mix Atomizing Spray Nozzles

Another customer utilizes the Model EF1010SS to perform a dry fogging process inside of residential and commercial rooms to eliminate mold, odors, and pathogens. For them this is a common process, but due to the concerns related to COVID-19 they’ve seen a dramatic increase in business related to pathogen removal. Using a two-step dry fogging process, the solution fills the entire volume of the space to remove any contaminants and prevent against microbial growth in the future. The nozzle provides a fine atomized mist that fills the entire space in a short amount of time. After a physical wipe down of all surfaces, a second solution is applied that prevents future microbial growth.

And yet another customer manufactures decontamination booths for personnel. They’re also noticing an increase in inquiries as companies look to decontaminate their employees upon entering the building. Utilizing (3) of EXAIR’s SF2020SS Atomizing Spray Nozzles, they’re able to spray a decontaminating solution to aid removal of pathogens from their clothing before it has an opportunity to spread around the office.

We are here to help. Let us know if we may help you.

Stay safe,
The EXAIR Team

Observations By The New Guy

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As the junior member of the EXAIR Application Engineer Team, I have a fresh view on the differences in the EXAIR Business Model versus my prior places of employment.

EXAIR has 1000’s of items in stock, ready for same day shipment with orders received by 3 pm EDT. Here, a long lead time item is considered 1 week, as opposed to 20+ weeks, that I had previously quoted at other employers.  Imagine needing something quickly and then finding out it would be 20 weeks for delivery. Everything in the EXAIR catalog is a stock item, and ready for your order.

Our year to date on time delivery rate of > 99.9% is amazing, and even more incredible is the streak of 20 years of shipping complete, on time, and correct orders of over 99.9%.  Nothing was more frustrating than starting the day with calls and emails to customers telling them their order is going to be late, and the wasted time for everyone in determining the reason, who was at fault, what the new ship date will be and the general disdain caused by such interactions.  I sure don’t miss that part of the work day, freeing me up to truly service the customer.

The last item that truly separates EXAIR as not only an employer but a vendor is, the EXAIR Guarantee. Every application is different and it is the Application Engineer’s job to understand the application and best identify the right EXAIR Intelligent Compressed Air Product® to provide the benefit.  For those applications that are what we might say, on the ‘fringe’ of the capabilities, the 30 Day Guarantee is a great way to perform a real world test of the product in the actual application environment.  If it doesn’t meet expectations, then we’ll gladly take it back for a full refund.

30 Day Guarantee

In my time here at EXAIR, every day offers exciting new ways to provide service to our customers.  Each new phone call, email, and chat is an opportunity to execute the EXAIR way of business and provide the high level of performance our customers have come to expect, and can rely on, from the whole team here.

Brian Bergmann
Application Engineer
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When Business is Easy You Save Time, Money & Eliminate Frustrations

Published on by Russ BowmanLeave a comment

Easy to do business with – It’s more than a saying we have around here; it’s something we practice at every opportunity, and every step. This may sound very “customer-service-ey,” and indeed it gets practiced in that arena a LOT, but it extends through every department in this company…from Sales & Marketing, to Order Entry & Accounting, to Engineering & Production, to Shipping & Receiving. Here’s a quick example of how it all came together just the other day:

A residential building products manufacturer has a machine located in a very dusty environment. The space is not climate controlled, and there’s a lot of hot work done there, so, even as fall temperatures cool off from the heat of summer, it still gets fairly hot, which causes the machine’s electronic controls to malfunction, and, eventually, trip off-line due to an overheat condition.

The engineer that was put in charge of solving this problem had just seen a magazine advertisement for our Cabinet Cooler Systems, and called to inquire. Within the hour, he had called me back with the data from the Cabinet Cooler Sizing Guide I sent him, and we determined that a Model 4315 NEMA 12 Cabinet Cooler System – 1,000 Btu/hr – w/Thermostat Control would fit the bill. He placed the order before we got off the phone.  Easy.

EXAIR Cabinet Cooler Systems - the easy solution to your overheating electronic controls.
EXAIR Cabinet Cooler Systems – the easy solution to your overheating electronic controls.

As a stock catalog product, this shipped the same day, thanks to the prompt attention paid to processing the order. Since they were extremely motivated to keep this machine running properly, it shipped for arrival the next morning.  Easy.

As soon as it got there, they opened the box and prepared to install it. Of course, these are designed for quick and easy installation, so they were up and running by mid-morning…less than 24 hours after the production supervisor asked his engineer for a way to keep his machine running.  Easy.

“Easy to do business with.” It’s more than a saying we have around here; it’s who we are at EXAIR. If you’re reading this blog, chances are you might already know this. Regardless, if you have a compressed air product or application that you’d like to discuss, give us a call.  Easy.

Russ Bowman
Application Engineer
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Excellence Is Not An Act, But A Habit

Published on by Dave WoernerLeave a comment

“We Are What We Repeatedly Do. Excellence, then, is not an Act, But a Habit”

In my twitter feed I often see the aforementioned quote that is attributed to Aristotle. As this blog points out, the quote should really be attributed to Will Durant author of The Story of Philosophy, because it is his interpretation of what Aristotle would have said if he spoke English. While writing this blog I found out Aristotle didn’t really write the quote. In retrospect, clearly he didn’t write, if he did it might look something like this “Είμαστε Τι επανειλημμένα Do. Αριστείας, τότε, δεν είναι μια πράξη, αλλά μια συνήθεια”, but I digress.

Working with customers, resellers and catalog houses, I’m amazed at the different company cultures. Some customers will come to me six months before a project comes up to talk about the applications. They ask us for drawings, specifications, and certifications for the products that we recommend for their applications. They want to analyze all possible scenarios and plan for every eventuality.  These customers greatly appreciate our fully loaded knowledge base and availability of technical information.

Other customers call me for a quote and confirmation. They spent some time online, downloaded a CAD model and created a working plan, but before they pull the trigger, they want to run it by someone else. These customer greatly appreciate the fact that the phones are answered by human beings and we have a fully staffed Application Engineering department with engineers who are always eager to discuss applications and possibilities.

Finally, we have the customers, who I never spoke to before that need a product NOW and are willing to do anything to get. Shipping companies love these customers, because we have our products on the shelves ready to ship, but it will cost you air freight and a flux capacitor to get it there yesterday.

 

At EXAIR, our culture expects excellence. And no matter the kind of customer who contacts us, we know you are all trying to achieve it too – we are just trying to help. When our customer calls in to ask for something yesterday, we will already have it on the shelf ready to go. Unless it is a custom product, our production staff has already machined, built, and tested our product to our excellent standard.  I’m constantly amazed at the effort and continued excellence put out by customer service, engineering, marketing, and production. When the customer calls in to ask for product yesterday, 99.98% of the time I’m able to say that the shipment will be at the dock waiting for the shipping truck by 3:00 PM EST. We can typically do that without an extraordinary effort, because we practice excellent customer service everyday. It’s a habit we are not trying to quit.

Dave Woerner
Application Engineer
DaveWoerner@EXAIR.com
@EXAIR_DW