Below is a video showcasing the model 6850 Drum Cover. The Drum Cover is a new product from EXAIR that will help to filter pneumatically conveyed products from the air used to move them. If you would like to discuss a conveyance application or whether this product would fit your need, please contact an Application Engineer.
Effective communication is a key interpersonal skill and learning how each of us can improve our communication is beneficial to all. Communication is a two way process, so improving communication involves both how we deliver and listen to the message. To best service our customers, EXAIR has many ways to share and receive information.
There are the standard methods, of course, that have been around for years. Phone and fax are still very useful, and everyone has noticed that fax is slowly becoming less utilized. As dreaded as it may be, email is certainly a valuable way to communicate, especially as it allows ‘attachments’ such as photos, which as the saying goes, are definitely worth a thousand words. If video or 3D models are exchanged I am certain the number of words increases.
The US Postal System is still a valuable communication tool, as we send out the EXAIR Catalog (currently volume No. 30) and the EXAIR-Mail (Number 109/Fall 2016 issue just went out), and some Purchase Orders still are dropped off by the Postman.
Another method of communication is face to face. We have what we call the ‘Demo Room’ here at the factory in Cincinnati, OH. In this room, we have every type of our Intelligent Compressed Air Products, in just about every size offered, ready for demonstration and testing to your application. We’ve had visitors from all over the world come in and share face to face their applications and collaborate with us and test out the EXAIR solution.
There is also the EXAIR website, where we provide a plethora of information regarding the EXAIR product lines, CAD and PDF libraries, Case Studies, Presentations, and the Video Library just to name a few. Also, here is where you can Request a Catalog, Sign up for E-News, and Check List Pricing.
Lastly, and since you are reading this you already are familiar with the EXAIR Blog – a great way for us to share with you our musings and thoughts, in a way that makes it a personal take on the EXAIR products and our interactions with our customers.
The video below will give a brief demonstration on the importance of point of use filtration in order to remove unwanted material such as water, scale, particulate and oil from your compressed air stream. Point of use or end-use filtration will keep your air clean and your compressed air products running smooth. If you have any comments or questions, please feel free to contact us.
Over the past several months I have found myself more and more outside of my comfort zone throughout the day. This feeling has been declining over the past few months, however, as the situations which cause discomfort seem to come up more and more every day so my comfort zone is constantly expanding. I like comfort zones, but also understand that being outside of them helps me to learn and gain new experience. I bring this up because I had a customer come in yesterday so they could be shown a demonstration of an EXAIR Super Air Knife.
Now, customers coming in is not a problem at all, I spoke with him last week and we discussed the application. This time, it was outside of his comfort zone so he wanted to come in. Well, when I got the call I had a visitor I grabbed a single business card and walk out to find that there were four gentlemen waiting to see me, not just one. Still, not a problem. I showed them to our fully stocked demo room and we proceeded to discuss their application. They were hoping to make the environment their employees work in a little cleaner. They had new down draft work benches which had three sides on it.
The problem the team was having is that all their operators were using hand-held grinders to deburr parts as they were manufactured. The downdraft table was added to help prevent the dust and debris from getting all over the operators, however it wasn’t working good enough. So they started looking and found EXAIR Super Air Knives. They didn’t believe that a Super Air Knife would move enough air and still be quiet enough to have an operator sitting at the station, so they drove down to our facility and I showed them all the benefits that a Super Air Knife has. This was all based off a 6″ Aluminum Super Air Knife I had handy. I then swapped the stock .002″ thick shim out with a .001″ thick shim. They were amazed at how quiet the Super Air Knife was (with either shim) and how the flow of air was enough to disturb and direct dust but not over powering and blowing parts off the table. I could definitely see that they were impressed by the simplicity of working with the Super Air Knife and the performance it achieved. But alas, they were still trying to figure out how a 48″ would work, so I went straight out and got a 110048 off the shelf and hooked it up for them. That was all that they needed in order to really get the wheels in their heads spinning into overdrive. They all left with my contact information and catalogs in tow but I didn’t hear them stop talking about the possibilities until they were in the car.
The fact of the matter is that they were outside of their comfort zone and had no concept of how you could make compressed air blow in a laminar sheet to help contain dust in a down draft work bench. Once they saw how easy the Super Air Knife was to hook up and mount they were instantly back into their comfort zone of making their employees happy and safe. If you have some applications using compressed air and you are well out of your zone, contact us.
Just yesterday I had a customer visit our facility for a product demo. The product they were interested in was our Stainless Steel Line Vac. When they arrived I showed them the full Line Vac product line and explained how simple the unit was to operate. Then came time to put up or shut up, could the Line Vac actually convey what they were needing? The video below is not of their product but portrays the Line Vac in action.
The customer was looking to move 5/8″ x 1/2″ x 1/8″ sized pieces of a hot glue pellets from a bulk storage bag out to their machine hoppers. They had brought a bag with them which we used as a test. Since this was merely a test we conveyed the product through about 6-8 ft. of hose using a 2″ Line Vac. Within approximately 20 seconds we were able to convey what they stated was a fourth of their overall need. This rate of volume through the Line Vac truly caught them off guard.
The engineer that came from the customer started explaining that they had been looking at all methods to convey this product and everything they had looked at needed either large duct work, or a large foot print unit that included midway hoppers. They then asked if we had any drawings or CAD files available to see how the unit would fit into their system. I explained to them we offer 2D and 3D drawings of all our products, and they are all available straight from our website.
The engineer was thrilled that he could actually go to one place and find not only the product he needed along with the accessories to go with it that make it work, but also the drawings and technical data on all of the products. So if you have an application where you are trying to move some bulk material don’t hesitate to give us a call.