We hear about all kinds of applications when working with customers. For many of them, there is an obvious solution. Your electrical panel is overheating – an EXAIR Cabinet Cooler is what you are looking for. If you’re experiencing static on an assembly line – a Gen4 static elimination product is what you need. If you’re trying to blowoff excess water from an extruded pipe, then a Super Air Wipe is the right solution.
There are many applications however, where the solution isn’t as obvious. We know that our products can help, but with the sheer number of variables there isn’t a way to plug everything into a formula and say that this will be the outcome. The end result needs to be found through testing. This is where EXAIR’s 30-day unconditional guarantee comes in. All of our stock, catalog products come with this guarantee. After purchasing one of these products, you have a month to put it through its paces; adjust the angle, adjust the operating pressure, swap out shims. If you are able to find the right conditions to solve your problem, then great! If not, we’ll take it back and issue full credit! You’re only responsible for the shipping to get it back to us.
A popular application where testing is essential is with our Line Vacs. There are multiple variables at play: the bulk density of the material, the size of the material, is it abrasive?, the rate of conveyance desired, the distance needed to convey – both vertical and horizontal. We’re pretty good at getting you in the ballpark of which model will work best using the data we’ve found from our controlled in-house testing. But ultimately, to know exactly how our Line Vac will perform with your material, it needs to be hooked up. When you purchase from us, you have 30 days to do that risk-free.

At EXAIR, we want to ensure you are getting the best possible solution. Our 30-day unconditional guarantee is one way that we make that a reality. If you would like to discuss how our products can help with your application, give us a call!
Al Wooffitt
Application Engineer
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